Remote Spanish Bilingual Customer Support Specialist

Gratitude Jobs Ahead Hr Inc; Philippines; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Gratitude Jobs Ahead Hr Inc is seeking a customer service specialist to support Spanish-speaking clients remotely from the Philippines. The role requires 1-3 years of experience and a Bachelor’s degree in a relevant field, with strong Spanish and English communication skills to resolve inquiries efficiently.

The position emphasizes collaboration with the team, training new staff, and maintaining high service standards with flexible remote hours.

Qualifications

• Bachelor’s degree preferred
• 1–3 years in customer service or related field
• Proficient in Spanish and English, excellent communication skills
• Strong problem-solving abilities and a customer-oriented mindset
• Remote work with flexible hours

Responsibilities

• Provide exceptional customer service support to Spanish-speaking clients.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Assist in training new staff on best practices for customer service.

Skills

Spanish

English

Customer service

Education

Bachelor's degree

Job description

Gratitude Jobs Ahead Hr Inc is seeking a customer service specialist to support Spanish-speaking clients remotely from the Philippines. The role requires 1-3 years of experience and a Bachelor’s degree in a relevant field, with strong Spanish and English communication skills to resolve inquiries efficiently.

The position emphasizes collaboration with the team, training new staff, and maintaining high service standards with flexible remote hours.