Remote Customer Service Representative — Sales-Savvy & Solutions‑Focused

Lifenavi Limited; Makati; Remote; PHP 25,000 - 35,000; Full time

Job summary

A customer service company is seeking an entry-level Customer Service Representative for a work-from-home position. The ideal candidate will manage inbound and outbound calls and emails, providing exceptional customer experiences. Strong communication skills, problem-solving ability, and a high school diploma are required. Responsibilities include responding to inquiries, providing product information, and achieving sales targets. Preferred candidates will have sales experience and be comfortable in a call-center environment.

Qualifications

• High school diploma or equivalent.
• Successful experience in a corporate environment.
• Strong communication skills, including active listening and clear articulation.
• Ability to solve problems, alleviate conflicts, and escape tactfully.
• Ability to multitask, manage time, and prioritize.
• Ability to work individually and as a team member.

Responsibilities

• Build expert, dynamic knowledge of the company’s products and services.
• Conduct research with available resources to satisfy customer inquiries.
• Engage with customers in an inviting, friendly, and professional manner.
• Respond quickly, professionally, and accurately to customer inquiries.
• Meet personal/team qualitative and quantitative targets.
• Maintain daily recordings of issues and resolutions.

Job description

A customer service company is seeking an entry-level Customer Service Representative for a work-from-home position. The ideal candidate will manage inbound and outbound calls and emails, providing exceptional customer experiences. Strong communication skills, problem-solving ability, and a high school diploma are required. Responsibilities include responding to inquiries, providing product information, and achieving sales targets. Preferred candidates will have sales experience and be comfortable in a call-center environment.