Remote Customer Service Rep — Flexible Hours & Benefits

The Elitejob; Philippines; Remote; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Health, dental, and vision insurance

401(k) retirement savings plan

Job summary

A leading technology service provider is seeking motivated Customer Service Representatives to join their remote team. You will deliver exceptional service to customers by answering inquiries, resolving complaints, and assisting with orders. The ideal candidate should have customer service experience and excellent communication skills. This position offers competitive pay, flexible hours, and comprehensive benefits.

Qualifications

• Minimum of 1 year of customer service experience, preferably in a remote setting.
• Reliable internet connection and a quiet workspace.
• Ability to manage time efficiently and prioritize tasks.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve customer complaints or issues.
• Assist customers with order tracking, returns, and inquiries.

Skills

Excellent communication skills

Strong problem-solving skills

Detail-oriented

Ability to work independently

Interpersonal skills

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

MS Office

CRM tools

Job description

A leading technology service provider is seeking motivated Customer Service Representatives to join their remote team. You will deliver exceptional service to customers by answering inquiries, resolving complaints, and assisting with orders. The ideal candidate should have customer service experience and excellent communication skills. This position offers competitive pay, flexible hours, and comprehensive benefits.