Remote Contract: Customer Operations & Data Specialist

OpenTable

Philippines

Remote

PHP 391,000 - 614,000

Full time

8 days ago

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Job summary

OpenTable, based in the Philippines and operating remotely, seeks a Customer Operations Specialist on a 12-month contract to support international partners with data management and process improvements. You will work with cross-functional teams to optimize configurations, automate workflows, and maintain high-quality account data, balancing multiple priorities in a fast-paced global environment.

This role offers exposure to AI-assisted operations and the chance to grow within a leading

Qualifications

1 year of experience in administrative/operational or hospitality-related roles.
Experience managing data entry and CRM systems.
Strong attention to detail and ability to meet deadlines.

Responsibilities

Conduct quality assurance checks and data audits to ensure accuracy across accounts.
Build and distribute operational reports and templates for stakeholders.
Identify bottlenecks and implement process improvements using AI and automation.
Collaborate across teams to manage projects and document team processes.
Identify data discrepancies and coordinate with teams to resolve them.
Provide high-quality administrative support including data entry and documentation.
Manage competing priorities to meet deadlines and quality standards.