Community Engagement Specialist
Study.com is the leading educational website with lessons, courses and practice for students, teachers, and adult learners. We are seeking a skilled and dynamic Community Engagement Specialist to join our team as a contractor and to monitor relevant subreddits for discussions and participate in Reddit discussions by providing genuinely helpful, informative responses that naturally highlight Study.com’s value. This is a fully remote, online contract role. All work is paid hourly.
Responsibilities
- Monitor relevant subreddits for discussions related to our brand and our products.
- Participate in Reddit discussions by providing genuinely helpful, informative responses that naturally highlight Study.com’s value where relevant.
- Build a credible, trusted presence across relevant subreddits through consistent, long-term engagement.
- Identify trending topics, pain points, and questions within the online education space to inform engagement opportunities.
- Track Study.com brand mentions across Reddit and respond to inquiries, reviews, and comments in a timely and authentic manner.
- Flag negative sentiment, misinformation, or competitor mentions to the team for escalation.
- Submit daily activity logs with links to all posts, comments, and interactions completed during each shift.
- Provide weekly performance summaries highlighting wins, challenges, and recommendations.
Required Skills
- At least 2 years of proven experience engaging on Reddit (i.e., a Reddit account that is at least 2 years old with an established history) or at least 2 years of community engagement experience on other platforms.
- Deep familiarity with Reddit’s ecosystem: subreddit cultures, community norms, posting etiquette, and what gets flagged or removed.
- Strong writing skills with a natural, conversational tone; ability to craft responses that are helpful and informative first, promotional second.
- Understanding of how community platform engagement contributes to brand visibility and Answer Engine Optimization (AEO).
- Self‑motivated and capable of maintaining consistent engagement over the long term without direct supervision.
What We Offer
- Reliable Payments: You’ll receive payments twice a month and automated invoicing for your work.
- Remote Work: This is a fully online contracted work‑from‑home opportunity.
- Flexibility: Work when you want, where you want, and select projects that most interest you.
- Support: Our supportive staff is available to answer your questions and help you get up and running.