Remote Client Success Operations Specialist

Stealth Health Tech Startup; Philippines; Remote; PHP 558,000 - 893,000; Full time

Benefits offered by this job

Competitive salary and stock options

Work from home / remote flexibility

Paid holidays and vacation time

HMO coverage

Job summary

Stealth Health Tech Startup is seeking a Client Success Operations Specialist to support healthcare groups launching on our platform and streamline post-launch operations.

You will coordinate physician matching, documentation, and client requests while collaborating with internal teams to ensure timely, accurate service and healthy client experiences in a fast-paced startup environment.

Qualifications

• 2-4 years in customer success, support, operations, or similar client-facing roles with strong problem-solving and execution.
• Excellent spoken and written communication skills.
• Operationally excellent, with high daily output and precision in execution.
• Strong attention to detail, independence, and good judgment, with a track record of getting details right.

Responsibilities

• Serve as operational partner to Client Success, ensuring client work and timelines move forward smoothly.
• Coordinate onboarding and operational tasks such as physician matching, APP collaborations, and documentation prep.
• Manage incoming client tickets and requests, ensuring issues are addressed promptly and accurately.
• Research operational questions, regulatory requirements, and internal processes to resolve client issues.
• Track multiple client tasks and ensure deadlines and deliverables are met.
• Collaborate with Client Success, Compliance Ops, Partnerships, and BizOps to move work forward and resolve blockers.
• Maintain strong attention to detail across documentation and client deliverables.

Skills

Customer success

Communication

Operational excellence

Attention to detail

Tools

Gmail

Slack

Notion

Asana

HubSpot

Front

Quo

1Password

Job description

Stealth Health Tech Startup is seeking a Client Success Operations Specialist to support healthcare groups launching on our platform and streamline post-launch operations.

You will coordinate physician matching, documentation, and client requests while collaborating with internal teams to ensure timely, accurate service and healthy client experiences in a fast-paced startup environment.