Remote Client Services Specialist — Education & Support

Crewbloom; Philippines; Remote; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Work from home flexibility

Opportunities for professional growth

Engaging workplace culture

Job summary

A leading staffing agency in the Philippines is seeking a Client Services Representative to assist customers with inquiries and educate them on products and services. The ideal candidate will have strong problem-solving abilities and communication skills, with experience in customer service or call center environments. This role offers the flexibility of remote work with opportunities for professional growth in a fast-paced environment.

Qualifications

• 1+ years experience in a Clients Services Department in a call center environment preferred.
• A natural problem solver focused on creating solutions.
• Strong verbal and written communication skills.

Responsibilities

• Answer inquiries via email, phone, or chat professionally.
• Educate clients on account setup and ordering processes.
• Resolve client cases for the services team.

Skills

Problem solving

Verbal communication

Written communication

Adaptability

Customer relationship management

Teamwork

Education

High School Diploma or equivalent

Tools

G-Suite

Microsoft Office

Salesforce

Job description

A leading staffing agency in the Philippines is seeking a Client Services Representative to assist customers with inquiries and educate them on products and services. The ideal candidate will have strong problem-solving abilities and communication skills, with experience in customer service or call center environments. This role offers the flexibility of remote work with opportunities for professional growth in a fast-paced environment.