Remote Certification Exam Proctor (24/7 Coverage)

Deel; Cebu City; Hybrid; PHP 335,000 - 670,000; Full time

Job summary

OffSec is seeking a Certification Exam Proctor to monitor exams around the clock and communicate with students via live chat. The role requires strong English, chat support experience, and keen attention to detail, with flexibility for shifts in a remote, global team.

You will verify identities, perform security checks, log events, and escalate issues as needed while adhering to ISO 17024 standards and exam procedures.

Qualifications

• College level of any course ideally with IT discipline.
• Experience in chat-based customer support is required.
• Excellent typing and ability to troubleshoot web-based programs.

Responsibilities

• Facilitate start of exams by following established procedures and protocols.
• Verify student identity and conduct security checks at exam start and during suspicious activity.
• Log exception events and report abnormalities to uphold integrity.
• Escalate system or connectivity issues to support teams.
• Maintain focus while proctoring long exams and support other tasks as needed.
• Contribute to project success and ensure compliance with policies.

Skills

Strong English

Chat support

IT awareness

Typing skills

Flexible schedule

Web-based tools

Multitasking

Attention to detail

Education

IT-focused coursework

Tools

Webcam access

Video conferencing

Job description

OffSec is seeking a Certification Exam Proctor to monitor exams around the clock and communicate with students via live chat. The role requires strong English, chat support experience, and keen attention to detail, with flexibility for shifts in a remote, global team.

You will verify identities, perform security checks, log events, and escalate issues as needed while adhering to ISO 17024 standards and exam procedures.