Cardiology Patient Navigator

Seamless Assist; Manila; Remote; PHP 433,000 - 519,000; Full time

Job summary

Seamless Assist is seeking a Remote Patient Care Coordinator for a US Cardiology team. The role focuses on patient communication, scheduling, care coordination, and clinical documentation, supporting a high-volume caseload in a remote, global setting.

The ideal candidate brings a clinical background (CNA/MA/RN), telehealth experience, and comfort managing 150+ patients with strong English communication. Working US hours is required, with HIPAA-compliant processes and EMR/EHR proficiency.

Qualifications

• Clinical healthcare background: CNA, MA, RN, or equivalent credential.
• 3+ years of healthcare, telehealth, or medical office experience.
• Experience in care coordination or care management, preferably telephonic or remote.
• B2+ English proficiency; assessed at screening.
• Experience using EMR/EHR systems.
• Strong patient-centered communication.
• Ability to work US Central Time hours consistently.
• Strong written and verbal English communication; assessed at screening.

Responsibilities

• Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems.
• Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps.
• Support patients navigating cardiology care pathways, including CHF management protocols.
• Track testing schedules, follow-up appointments, and remote patient monitoring workflows.
• Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients.
• Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing).
• Maintain accurate and timely clinical documentation in EMR/EHR systems.
• Ensure HIPAA compliance in all patient interactions and records.
• Support billing documentation and insurance coordination as needed.

Skills

Patient communication

English proficiency

Remote work discipline

Education

Clinical healthcare credential (CNA/MA/RN)

Tools

EMR/EHR systems

Remote patient monitoring platforms

Job description

Remote Patient Care Coordinator — US Cardiology Team (RN/MA/CNA) | $5-6/hr

Coordinates patient care and clinical operations for a US-based cardiology team, with a focus on patient communication, documentation, and workflow support.

Sector

Healthcare — Cardiology / Care Coordination

Reports to

Clinical Lead / Provider Team

Type

Full-time

Hours

US business hours, Central Time (CT) — required

Rate

USD 5- 6 per hour

Location

Remote · Global.

Tools

EMR/EHR systems, remote patient monitoring platforms.

Role Overview

Our client is seeking a Remote Patient Care Coordinator (Cardiology Patient Navigator) to support a busy cardiology care team. The role centers on patient communication, scheduling, care coordination, and clinical documentation. The ideal candidate brings a clinical background, experience in telephonic or remote care settings, and comfort managing a high-volume caseload of 150+ patients across multiple priorities.

Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination, care management, med-surg, ICU, cardiac step-down, CCU, telehealth, utilization review, or home health will be competitive. What matters most is clinical credibility, strong communication, and the ability to keep patients connected to their care plan.

Key Responsibilities

Patient Communication & Scheduling

• Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems
• Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps
• Support patients navigating cardiology care pathways, including CHF management protocols

Care Coordination

• Track testing schedules, follow-up appointments, and remote patient monitoring workflows
• Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients
• Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing)

Documentation & Compliance

• Maintain accurate and timely clinical documentation in EMR/EHR systems
• Ensure all patient interactions and records meet HIPAA compliance standards
• Support billing documentation and insurance coordination as needed

Who Will Succeed

This role is a strong fit for someone who is patient-first, organized under pressure, and genuinely comfortable on the phone. The right candidate thrives in a high-volume, remote environment — managing many moving pieces at once with warmth and clinical precision.

• Friendly, collaborative, and outcomes-focused
• Comfortable balancing 150+ patients across multiple priorities simultaneously
• Self-directed in a remote setting with evolving processes
• Proactive communicator with providers and patients alike
• Confident adapting to new systems, tools, and workflows in a growing environment

Experience & Skills

Required

• Clinical healthcare background: CNA, MA, RN, or equivalent credential
• 3+ years of experience in healthcare, telehealth, or medical office settings
• Experience in care coordination or care management, preferably in telephonic or remote settings
• B2+ English proficiency; assessed at screening
• Experience using EMR/EHR systems
• Strong patient-centered communication skills
• Ability to work US business hours (Central Time) consistently
• Strong written and verbal English communication; assessed at screening

Preferred

• Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health settings
• Outpatient cardiology, home health, or telemedicine experience
• Remote patient monitoring (RPM), CCM, or utilization review exposure
• Medical billing or prior authorization knowledge Prior experience working as a contractor or in startup/evolving environments Remote Work Requirements
  • PersonalWindows/Mac laptop, 16 GB RAM minimum.
  • Windows 11+ or supported macOSwith Google Chrome.
  • External monitor, mouse, and keyboard.
  • Workingwebcam, microphone, and headset/audio.
  • Reliable broadband:100 Mbps download / 10 Mbps uploadminimum.