Remote Broadcast Monitor: Real-Time Summaries & Metadata

Isentia; Philippines; Remote; PHP 360,000 - 540,000; Full time

Job summary

Isentia in the Philippines seeks a Broadcast Monitor to review live radio and TV, create concise summaries, and apply metadata under tight real-time deadlines. You will ensure clients stay informed about key media coverage and brand trends across ANZ markets.

You’ll work within DataOps, using PASS quality standards, manage daily schedules, flag conflicts, and participate in coaching and mini-projects to grow your skills while maintaining a reliable home internet connection.

Qualifications

• Bachelor’s degree or higher in mass comm, journalism, English, or related field.
• Minimum 1+ years in BPO or media industry.
• Excellent written and spoken English with strong spelling and grammar.
• Proficiency in Google Workspace products.
• Ability to interpret accents and voices across the ANZ region.
• Self-motivated, flexible, highly organized, and able to work under tight deadlines.
• Reliable home internet connection.

Responsibilities

• Listen to and view ANZ broadcast content to write clear summaries.
• Apply PASS framework for QA standards.
• Identify interviewees and populate metadata fields.
• Manage daily monitoring schedule and flag issues.
• Stay updated on client needs via internal platforms.
• Participate in coaching and projects to grow skills.

Skills

Summarization

Quality control

Metadata management

Schedule management

Client communication

Google Workspace

Time management

Education

Bachelor's degree in Mass Communication / Journalism / English / International Studies

Job description

Isentia in the Philippines seeks a Broadcast Monitor to review live radio and TV, create concise summaries, and apply metadata under tight real-time deadlines. You will ensure clients stay informed about key media coverage and brand trends across ANZ markets.

You’ll work within DataOps, using PASS quality standards, manage daily schedules, flag conflicts, and participate in coaching and mini-projects to grow your skills while maintaining a reliable home internet connection.