Remote Real-Time Broadcast Monitor & Metadata Specialist

Isentia; Pasig; Remote; PHP 335,000 - 469,000; Full time

Job summary

Isentia Philippines is seeking a Broadcast Monitor to be the frontline for our clients’ media coverage, reviewing live radio and TV broadcasts in real-time and delivering concise summaries with metadata under tight deadlines.

In the DataOps department, you will apply the PASS framework to QA summaries, manage metadata, and flag schedule conflicts to ensure smooth operation and client satisfaction while growing professionally through coaching and projects.

Qualifications

• A Bachelor's degree in Mass Communication, Journalism, English, International Studies, or related field.
• At least 1+ years of experience in the BPO or media industry.
• Exceptional oral and written English with strong spelling and grammar.
• Ability to recognize regional accents and voices across ANZ regions.
• Proficient in using Google Workspace/Google products.

Responsibilities

• Summarize and QA broadcast content using the PASS framework (Proper Nouns, Accuracy, Spelling, and Grammar, Saleability).
• Identify interviewees and populate relevant metadata fields from chyrons.
• Manage daily monitoring schedules and flag conflicts to maintain workflow.
• Engage with clients and teams via internal platforms to adapt to feedback and evolving needs.
• Participate in coaching sessions and mini-projects to grow professionally.

Skills

English proficiency

Typing speed

Google Workspace proficiency

Education

Bachelor's Degree in Mass Communication, Journalism, English, International Studies, or related field

Tools

Google Workspace

Job description

Isentia Philippines is seeking a Broadcast Monitor to be the frontline for our clients’ media coverage, reviewing live radio and TV broadcasts in real-time and delivering concise summaries with metadata under tight deadlines.

In the DataOps department, you will apply the PASS framework to QA summaries, manage metadata, and flag schedule conflicts to ensure smooth operation and client satisfaction while growing professionally through coaching and projects.