Remote Bilingual Mental Health VA for U.S. Clinics

FLEXTEEM; Philippines; A distancia; PHP 1.722.000 - 2.584.000; A tiempo parcial

Descripción de la vacante

Flexteem LLC provides remote administrative and operational support to healthcare practices across the United States. FLEXTEEM is recruiting an experienced Bilingual Mental Health Virtual Assistant to support an established U.S.-based outpatient mental health and behavioral health practice.

This role requires prior administrative experience in U.S.-based mental health settings, fluency in English and Spanish, and strong scheduling and privacy skills.

Formación

• Minimum of one year of admin experience with U.S.-based mental health practices.
• Fluent spoken and written English and Spanish.
• Experience with behavioral health EHR/EMR or practice-management software.
• Experience scheduling and intake coordination in mental health settings.
• Knowledge of HIPAA and patient confidentiality.
• Ability to work independently with established workflows.
• Reliable internet and private workspace.
• Able to work ~30 hours weekly during U.S. Eastern Time.

Responsabilidades

• Handle incoming and outgoing patient calls in English and Spanish.
• Coordinate mental health appointments and evaluations.
• Manage patient scheduling, confirmations, cancellations and follow-ups.
• Assist with new patient intake and referrals.
• Maintain therapists' and providers' calendars.
• Assist with intake forms and admin documentation.
• Update patient data in EHR/EMR systems.
• Verify insurance eligibility (Medicaid & commercial) as assigned.
• Facilitate communication between patients and providers.
• Maintain HIPAA-compliant confidential communications.

Conocimientos

Bilingual English/Spanish

Communication skills

Organizational skills

Independent work

Herramientas

TheraNest

TherapyNotes

SimplePractice

EHR/EMR software

Descripción del empleo

Flexteem LLC provides remote administrative and operational support to healthcare practices across the United States. FLEXTEEM is recruiting an experienced Bilingual Mental Health Virtual Assistant to support an established U.S.-based outpatient mental health and behavioral health practice.

This role requires prior administrative experience in U.S.-based mental health settings, fluency in English and Spanish, and strong scheduling and privacy skills.