Remote Bilingual Healthcare Docs & Onboarding Specialist

BruntWork; Metro Manila; Remote; PHP 670,000 - 1,004,000; Full time

Benefits offered by this job

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible

Job summary

BruntWork seeks a Bilingual Healthcare Documentation & Onboarding Specialist to ensure accurate records and smooth onboarding. You will audit BT session records, resolve payroll-related documentation issues, and train new staff on established procedures.

Fluency in English and Mandarin is required, with 1–2 years in healthcare administration or QA. The role involves coordinating with operations, QA, and payroll, maintaining logs, and safeguarding confidential information in compliance with

Qualifications

• 1–2 years of experience in healthcare administration, QA, or operations support.
• Fluency in English and Mandarin.
• Experience reviewing records, timesheets, or compliance documents is a plus.
• Strong attention to detail and accuracy.
• Excellent organizational, time management, and problem-solving skills.

Responsibilities

• Review Behavior Technician session records for accuracy, signatures, dates, hours, and required documents.
• Identify missing or incorrect information and coordinate with staff to resolve discrepancies before payroll deadlines.
• Track session reviews, outstanding corrections, and final documentation status.
• Prepare verified session records for payroll handoff and escalate unresolved issues.
• Train and onboard new Behavior Technicians on documentation procedures and system usage.
• Conduct training sessions, monitor attendance, and maintain training records.
• Review new staff submissions and provide feedback to improve accuracy.
• Communicate with Behavior Technicians in English and Mandarin to explain requirements and corrections.
• Coordinate with operations, QA, and payroll to resolve documentation issues.
• Maintain confidential information per HIPAA and company policies.

Skills

English

Mandarin

Tools

Excel

Word

Outlook

Job description

BruntWork seeks a Bilingual Healthcare Documentation & Onboarding Specialist to ensure accurate records and smooth onboarding. You will audit BT session records, resolve payroll-related documentation issues, and train new staff on established procedures.

Fluency in English and Mandarin is required, with 1–2 years in healthcare administration or QA. The role involves coordinating with operations, QA, and payroll, maintaining logs, and safeguarding confidential information in compliance with