Remote Australian Insurance Broker Support Specialist

SGO PeopleHub; Manila; Remote; PHP 502,000 - 725,000; Full time

Benefits offered by this job

100% work-from-home

Full-time, permanent

Philippine working hours ~6:00–3:00

Opportunity to work with Australian 팀

Competitive salary based on experience

Long-term career opportunities

HR & operations support from PH team

Philippine statutory benefits

Job summary

SGO PeopleHub is recruiting an experienced Australian General Insurance Broker Support Specialist to join a busy Australian insurance team. This is a fully remote, work-from-home opportunity for a Philippines-based professional with proven experience supporting Australian general insurance brokers.

The successful candidate will provide essential administrative and operational support, assisting with policy renewals, claims processing, client documentation, insurer communications and day-to-day

Qualifications

• Experience working in broker support or insurance administration for an Australian general insurance brokerage.
• Hands-on experience using Australian insurance systems SCTP, Insight and Sunrise.
• Strong knowledge of policies, renewals, endorsements, quotations and claims administration.
• Must reside in the Philippines and be able to work remotely.
• Excellent written and spoken English, professional communication with brokers and clients.
• Strong attention to detail and time management, ability to handle multiple priorities.
• Full-time availability, roughly 6:00 AM – 3:00 PM Philippine Time, Mon–Fri.

Responsibilities

• Support Australian general insurance brokers with daily administrative tasks.
• Prepare, process and manage insurance policy renewals.
• Assist with new business quotations, endorsements and amendments.
• Process and coordinate insurance claims with documentation and follow-ups.
• Liaise with insurers, underwriters and internal brokerage teams.
• Prepare insurance schedules, Certificates of Currency and policy documents.
• Maintain accurate client records and update insurance management systems.
• Assist with premium calculations, invoicing and general policy administration.
• Monitor renewal deadlines and ensure timely completion.
• Provide reliable administrative support to the brokerage team.

Skills

Australian general insurance

Insurance administration

Policy renewals

English communication

Time management

Prioritisation

Remote work

Tools

SCTP

Insight

Sunrise

Job description

SGO PeopleHub is recruiting an experienced Australian General Insurance Broker Support Specialist to join a busy Australian insurance team. This is a fully remote, work-from-home opportunity for a Philippines-based professional with proven experience supporting Australian general insurance brokers.

The successful candidate will provide essential administrative and operational support, assisting with policy renewals, claims processing, client documentation, insurer communications and day-to-day