Remote Assistant Team Leader, Property Management

OPTIMAL PH; Davao City; On-site; PHP 446,000 - 781,000; Full time

Benefits offered by this job

HMO

10 Paid Days Off

6 Paid Holidays

Independent Work Environment

Job summary

OPTIMAL PH is seeking an Assistant Team Leader (Management Level) to guide a group of Assistant Property Managers and ensure top-quality output. You will mentor, coach, and onboard new hires while coordinating with senior management on performance and client opportunities.

The role emphasizes strong communication, proactive leadership, and the ability to manage multiple priorities in a fast-paced environment, with a focus on delivering consistent results for US clients.

Qualifications

• 3+ years of property management or real estate experience.
• Experience using tools like AppFolio, Buildium, Yardi, or Rent Manager.
• 1–2 years of leadership or supervisory experience.
• Strong communication and client-facing skills.
• Proactive, organized, and detail-oriented.
• Comfortable working independently in a fast-paced environment.

Responsibilities

• Oversee daily team operations, ensuring tasks are completed accurately, efficiently, and on time.
• Review end-of-shift reports to track productivity, workload, and team coordination.
• Act as the main point of contact for team members, providing guidance and support when needed.
• Coach and mentor team members, including conducting regular check-ins and performance feedback.
• Lead onboarding and training of new hires, and support ongoing team development.
• Work directly with U.S. clients to review deliverables, align on priorities, and identify support opportunities.
• Assist clients with system improvements, including implementing new tools or software features.
• Prepare and present team performance and productivity reports (weekly/monthly).
• Help improve internal processes by updating SOPs, templates, and training materials.
• Ensure compliance with company policies, quality standards, and risk controls.
• Support basic people management functions such as performance evaluations and development planning.
• Escalate risks or issues to management when necessary.

Skills

People leadership

Team coaching

Communication

Client-facing

Proactive

Tools

AppFolio

Buildium

Yardi

Rent Manager

Job description

OPTIMAL PH is seeking an Assistant Team Leader (Management Level) to guide a group of Assistant Property Managers and ensure top-quality output. You will mentor, coach, and onboard new hires while coordinating with senior management on performance and client opportunities.

The role emphasizes strong communication, proactive leadership, and the ability to manage multiple priorities in a fast-paced environment, with a focus on delivering consistent results for US clients.