Assistant Team Leader - Property Management & Training

OPTIMAL Unlimited; Davao City; On-site; PHP 391,000 - 670,000; Full time

Benefits offered by this job

10 Paid Days Off

6 Paid Holidays

HMO

Independent Work Environment

Job summary

OPTIMAL Unlimited is seeking an Assistant Team Leader (Management Level) to oversee daily operations of a property management support team. You will guide assistants, ensure timely, accurate work, and coordinate with U.S. clients on deliverables and priorities.

The role requires leadership experience, strong communication, and a proactive, detail-oriented mindset to drive performance and KPI attainment. Remote collaboration is possible with a fast-paced environment and independent work style.

Qualifications

• 3+ years of property management or real estate experience.
• Experience using property management software tools such as AppFolio, Buildium, Yardi, or Rent Manager.
• 1–2 years of leadership or supervisory experience.

Responsibilities

• Oversee daily team operations, ensuring tasks are completed accurately, efficiently, and on time.
• Review end-of-shift reports to track productivity, workload, and team coordination.
• Act as the main point of contact for team members, providing guidance and support when needed.
• Coach and mentor team members, including conducting regular check-ins and performance feedback.
• Lead onboarding and training of new hires, and support ongoing team development.
• Work directly with U.S. clients to review deliverables, align on priorities, and identify support opportunities.
• Assist clients with system improvements, including implementing new tools or software features.
• Prepare and present team performance and productivity reports (weekly/monthly).
• Help improve internal processes by updating SOPs, templates, and training materials.
• Ensure compliance with company policies, quality standards, and risk controls.
• Support basic people management functions such as performance evaluations and development planning.
• Escalate risks or issues to management when necessary.

Skills

Property management

Real estate experience

Leadership

Client-facing skills

Communication

Proactive

Detail oriented

Independent work

Tools

AppFolio

Buildium

Yardi

Rent Manager

Job description

OPTIMAL Unlimited is seeking an Assistant Team Leader (Management Level) to oversee daily operations of a property management support team. You will guide assistants, ensure timely, accurate work, and coordinate with U.S. clients on deliverables and priorities.

The role requires leadership experience, strong communication, and a proactive, detail-oriented mindset to drive performance and KPI attainment. Remote collaboration is possible with a fast-paced environment and independent work style.