Remote Appointment Setter

Cyberbacker Careers; Naga; Remote; PHP 165,000 - 248,000; Full time

Job summary

Cyberbacker Careers is seeking an energetic Appointment Setter in the Philippines to engage leads, set qualified appointments, and contribute to sales success. You will work with a script, handle objections, and maintain timely follow-ups to move opportunities forward.

The role requires prior appointment-setting experience, excellent English communication, and strong CRM habits. You will be part of a results-driven team with clear daily and weekly targets.

Qualifications

• Previous appointment-setting experience is required.
• Excellent English communication skills (verbal and written).
• Comfortable making calls and following sales scripts.
• Strong customer service orientation and active listening.

Responsibilities

• Call the maximum number of leads to schedule appointments.
• Respond to inbound calls, texts, and emails.
• Qualify appointments based on criteria for readiness and fit.
• Update CRM with interaction details.
• Coordinate and manage the calendar of appointments.
• Daily, weekly, monthly, and quarterly reporting.
• Follow scripts and sales techniques to deliver value.

Skills

Appointment setting experience

English communication

Phone calls

Customer service

Tools

CRM software

Job description

As an Appointment Setter, you’ll be the first impression—engaging leads, sparking interest, and setting the stage for successful client relationships. With strong communication skills and a results-driven mindset, you turn conversations into opportunities. An Appointment Setter is energized by a dialed-in daily rhythm, competition against their set goals, and a calendar full of qualified, set appointments. Our most successful Appointment Setters are highly conversational and quick on their feet – they know when to follow a dialogue and when to engage, human-to-human, to truly move a conversation and opportunity forward.

Responsibilities

• Call the maximum number of leads/prospects to schedule appointments with clients.
• Speed to the lead – ensuring all leads are called immediately during set hours.
• Qualify appointments based on set criteria to determine readiness, motivation, financing and fit.
• Conduct lead follow-ups and nurtures until appointments are set, following database rhythms of various cadences.
• Respond to inbound calls, text messages, and emails from prospects.
• Follow scripts and sales skills to deliver value propositions and handle objections.
• Ongoing sales skill development.
• Update the customer relationship management (CRM) system with relevant information after each interaction.
• Coordinate and manage the calendar of appointments.
• Daily, weekly, monthly and quarterly reporting.
  
  

Requirements

• Previous appointment-setting experience is required.
• Excellent English communication skills (both verbal and written).
• Comfortable making phone calls, memorizing, and delivering call scripts.
• Strong customer service orientation and listening abilities.