Remote APAC Client Success Specialist (Contract)

Ad Infuse; Philippines; Remote; PHP 420,000 - 660,000; Full time

Job summary

Ad Infuse is seeking a Client Success Representative to join our remote APAC team on a contract basis. This role is open to candidates based in the Philippines and focuses on delivering exceptional service across diverse industries.

You will build lasting client relationships, ensure on-time delivery of solutions, and collaborate with sales to identify growth opportunities while handling a variety of administrative tasks.

Qualifications

• Proven track record of managing client relationships in hospitality, client success, or sales.
• Strong communication and interpersonal skills.
• Ability to manage priorities and multitask in a fast-paced environment.
• Empathetic understanding of client needs and proactive solutions.
• Ability to address challenges and offer proactive solutions.

Responsibilities

• Build and maintain strong, long-lasting client relationships
• Ensure the timely and successful delivery of our solutions according to client needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
• Assist with challenging client requests or issue escalations as needed
• Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

Skills

Client relationships

Communication skills

Prioritization

Empathy

Problem solving

Job description

Ad Infuse is seeking a Client Success Representative to join our remote APAC team on a contract basis. This role is open to candidates based in the Philippines and focuses on delivering exceptional service across diverse industries.

You will build lasting client relationships, ensure on-time delivery of solutions, and collaborate with sales to identify growth opportunities while handling a variety of administrative tasks.