Strategic Client Success Partner

INFUSE; Rizal; On-site; PHP 420,000 - 620,000; Full time

Job summary

INFUSE, a demand generation company with a global footprint, is seeking a passionate Client Success Specialist in the Philippines. You will help deliver exceptional client experiences and contribute to long-term relationships.

You will ensure timely delivery of solutions, communicate progress to stakeholders, identify growth opportunities with the sales team, and support various administrative tasks in a dynamic environment.

Qualifications

• Proven track record of managing client relationships.
• Strong communication and interpersonal skills.
• Ability to manage priorities effectively in a fast-paced environment.
• Empathetic understanding of client needs and the ability to address them.
• Ability to address challenges and proactively offer solutions.

Responsibilities

• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of our solutions according to client needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
• Assist with challenging client requests or issue escalations as needed.
• Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

Skills

Communication

Interpersonal skills

Attention to detail

Empathy

Prioritization

Job description

INFUSE, a demand generation company with a global footprint, is seeking a passionate Client Success Specialist in the Philippines. You will help deliver exceptional client experiences and contribute to long-term relationships.

You will ensure timely delivery of solutions, communicate progress to stakeholders, identify growth opportunities with the sales team, and support various administrative tasks in a dynamic environment.