Remote Client Success Specialist (APAC)

Ad Infuse; Philippines; Remote; PHP 670,000 - 1,004,000; Full time

Job summary

Ad Infuse is seeking a Customer Service Expert for a remote role covering the APAC region. The position is contract-based and designed to deliver outstanding client experiences from the Philippines. You will build strong client relationships, ensure timely delivery of solutions, and communicate progress to stakeholders across teams.

A background in hospitality, client success, or sales is a plus. Join a team that values empathy, proactive problem-solving, and clear communication as core parts of

Qualifications

• Proven track record of managing client relationships in related fields.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks with attention to detail in a fast-paced environment.
• Empathetic understanding of client needs and proactive problem solving.
• Experience in hospitality, client success, or sales is a plus.

Responsibilities

• Build and maintain long-lasting client relationships.
• Ensure timely delivery of solutions per client needs and objectives.
• Communicate progress of monthly/quarterly initiatives to stakeholders.
• Identify opportunities within the territory and collaborate with sales.
• Assist with administrative tasks and data entry.

Skills

Client relationship management

Communication skills

Prioritization in fast-paced env

Empathy toward client needs

Job description

Ad Infuse is seeking a Customer Service Expert for a remote role covering the APAC region. The position is contract-based and designed to deliver outstanding client experiences from the Philippines. You will build strong client relationships, ensure timely delivery of solutions, and communicate progress to stakeholders across teams.

A background in hospitality, client success, or sales is a plus. Join a team that values empathy, proactive problem-solving, and clear communication as core parts of