Client Success Specialist: Grow Relationships & Impact

INFUSE; Zamboanga del Sur; On-site; PHP 391,000 - 614,000; Full time

Job summary

INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, INFUSE has earned industry recognition and awards.

We are seeking a passionate Client Success Specialist in the Philippines to join our team. You will build lasting client relationships, ensure timely delivery of solutions, and collaborate with sales to

Qualifications

• Proven track record of managing client relationships in related fields such as hospitality or sales.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks with attention to detail in a fast-paced environment.
• Empathetic understanding of client needs and proactive solution finding.
• Ability to address challenges and deliver results.

Responsibilities

• Build and maintain strong, long-lasting client relationships.
• Ensure timely and successful delivery of solutions per client needs and objectives.
• Communicate progress of monthly/quarterly initiatives to stakeholders.
• Identify and grow opportunities within the territory with sales teams.
• Assist with challenging client requests or issue escalations as needed.
• Provide administrative and operational support such as data entry, updating internal systems, or managing schedules.

Skills

Client relationship management

Communication skills

Prioritization

Empathy

Problem solving

Job description

INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, INFUSE has earned industry recognition and awards.

We are seeking a passionate Client Success Specialist in the Philippines to join our team. You will build lasting client relationships, ensure timely delivery of solutions, and collaborate with sales to