Client Success Specialist: Build Relationships & Grow Accounts

INFUSE; Davao City; On-site; PHP 360,000 - 600,000; Full time

Job summary

INFUSE, a demand generation company serving B2B clients worldwide, seeks a passionate Client Success Specialist to join our team in Davao City. You’ll focus on delivering exceptional client experiences and growing partnerships across industries.

You’ll build strong client relationships, ensure timely delivery of solutions, and collaborate with sales to drive growth while supporting internal teams with clear communication and proactive problem solving.

Qualifications

• Proven track record of managing client relationships.
• Strong communication and interpersonal skills.
• Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
• Empathetic understanding of client needs and the ability to address them effectively.
• Ability to address challenges and proactively offer solutions.

Responsibilities

• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of our solutions according to client needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
• Assist with challenging client requests or issue escalations as needed.
• Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

Skills

Client relationships

Communication

Attention to detail

Empathy

Problem solving

Job description

INFUSE, a demand generation company serving B2B clients worldwide, seeks a passionate Client Success Specialist to join our team in Davao City. You’ll focus on delivering exceptional client experiences and growing partnerships across industries.

You’ll build strong client relationships, ensure timely delivery of solutions, and collaborate with sales to drive growth while supporting internal teams with clear communication and proactive problem solving.