Remote Analytics Consultant: AI Insights & Dashboards

TTEC Digital; Metro Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

TTEC Digital is seeking a data analyst/consultant to transform data into actionable insights for US-based stakeholders, with a remote role requiring alignment to US business hours. You will build dashboards, perform ad hoc analyses, and apply AI-enabled techniques to improve efficiency and insight generation.

Ideal candidates have 1–2 years in analytics, strong SQL skills, and experience with Databricks, Azure Synapse, Snowflake, Power BI or Tableau.

Qualifications

• 1–2 years of relevant professional experience in a data analyst or consultant role; contact center or health care experience is a plus
• Advanced SQL expertise, including joins, CTEs, window functions, and complex aggregations
• Experience with large-scale data platforms such as Databricks, Azure Synapse, or Snowflake
• Experience with BI and reporting tools such as Power BI or Tableau
• Comfortable working with ambiguous business questions and independently determining the appropriate analytical approach
• Experimenting with AI and automation capabilities to improve efficiency and derive insights
• Ability to identify underlying problems and opportunities beyond the immediate request
• Analytic thinker with the ability to interpret analytical output and translate data into insights
• Knowledge of statistics such as significance testing and sampling
• Strong time management and attention to detail

Responsibilities

• Communicate findings through clear written summaries, presentations, and visualizations that explain what happened, why it happened, and what actions to consider
• Translate stakeholder questions into analytical approaches, hypotheses, metrics, and recommendations
• Use AI, automation, and reusable templates or workflows to improve speed, consistency, and quality of analysis and reporting
• Collaborate with cross-functional teams to collect, organize, verify, and document data sources, business logic, assumptions, and reporting requirements
• Develop and maintain dashboards, reports, scorecards, and visualizations that help stakeholders monitor performance and identify opportunities

Skills

SQL

Analytical thinking

Data storytelling

Problem solving

Tools

Databricks

Azure Synapse

Snowflake

Power BI

Tableau

Job description

TTEC Digital is seeking a data analyst/consultant to transform data into actionable insights for US-based stakeholders, with a remote role requiring alignment to US business hours. You will build dashboards, perform ad hoc analyses, and apply AI-enabled techniques to improve efficiency and insight generation.

Ideal candidates have 1–2 years in analytics, strong SQL skills, and experience with Databricks, Azure Synapse, Snowflake, Power BI or Tableau.