Remote Admin Assistant, Mortgage Support

Tarino; Metro Manila; Remote; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Training and support

Work-from-home

Long-term role

Job summary

Tarino is seeking a bright Administration Assistant for a full-time remote role operating from the Philippines, aligned to New Zealand business hours. You will maintain client records, help move loan files, and keep day-to-day admin running smoothly so brokers can focus on clients.

The ideal candidate has solid experience in administration or virtual assistance, strong English, sharp attention to detail, and the initiative to handle a variety of tasks with energy and a can-do attitude.

Qualifications

• Experience in administration or virtual assistant roles (mortgage broking/financial services a plus).
• Excellent written and spoken English.
• Strong data entry and attention to detail.
• Proactive, organised, and able to manage multiple priorities.
• Experience with CRMs and business systems.

Responsibilities

• Provide day-to-day administrative support across the business, from record keeping to ad hoc tasks.
• Set up new loan applications and keep client records in the CRM clean, current and complete.
• Manage workflow tasks to keep files moving and chase outstanding items.
• Collect client documents, track what is outstanding and follow up professionally.
• Prepare, format and organize documents and templates to support brokers.
• Coordinate appointments, reminders and follow-ups to meet deadlines.
• Assist with basic compliance housekeeping and proper filing.
• Pull together simple reports and pipeline summaries.
• Proactively surface tasks and ideas to avoid stalls.

Skills

Administration

Virtual Assistant

CRM systems

Data entry

Attention to detail

English proficiency

Stability

Tools

CRM software

New Park aggregator

In-house CRM

Job description

Tarino is seeking a bright Administration Assistant for a full-time remote role operating from the Philippines, aligned to New Zealand business hours. You will maintain client records, help move loan files, and keep day-to-day admin running smoothly so brokers can focus on clients.

The ideal candidate has solid experience in administration or virtual assistance, strong English, sharp attention to detail, and the initiative to handle a variety of tasks with energy and a can-do attitude.