Release Manager L3

SID Global Solutions; Makati; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

SID Global Solutions in the Philippines is seeking a Release Manager to oversee timely and quality software releases, updates and bug fixes, coordinating with Business and Tech stakeholders to translate requirements into production-ready solutions and ensuring alignment with the company’s SDLC.

The role reports to the CRM Delivery – Platform Engineering Team Head and requires on-ground collaboration with cross-functional units in Manila.

Qualifications

• Education: Degree in Computer Science, Information Technology or related field.
• Experience with Dynamics 365, Azure and Power Platform in enterprise settings.
• Strong understanding of API integration, DevOps, and SDLC processes.

Responsibilities

• Develop technical solution designs and implementation plans for Dynamics 365 solutions.
• Coordinate with technology and business groups to define project specifications.
• Facilitate discussions with stakeholders to translate requirements into technical visions and software products.
• Act as Technical Design Authority and guide development teams.
• Identify and mitigate technical risks and debt; drive timely releases.
• Oversee timelines, tasks, and requirements gathering across release cycles.
• Ensure architecture and deployment standards for integration, monitoring, and security.

Skills

Dynamics 365

Power Platform

Azure Services

API

DevOps

Azure DevOps

JIRA

Web APIs

Education

Bachelor's degree in Computer Science / Information Technology

Tools

Azure DevOps

JIRA

Power Platform

Dynamics 365

API Management

Cloud Services (Azure)

Job description

Job Mandate The Release Manager facilitates the timely and quality software releases, updates and bug fixes through successful planning, coordination, and execution of the releases. Clears and escalates impediments or blockers on-time when necessary. Reporting to the CRM Delivery – Platform Engineering Team Head and ensures that the technical implementation of the project is meeting the business requirements and in compliance to BDO’s software development life cycle.

Duties and Responsibilities

• Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 solution
• Work with technology and business groups to define project specifications
• Facilitate discussions with the Business and Technical Stakeholders to translate the critical business requirements and present a technical vision and solutions in the form of software product, customizations and integrations.
• Act as the Technical Design Authority on the project alongside the other technical resources.
• Detect ad classify technical risks and issues and actively work to mitigate and resolve risks and technical debt
• Work with technical teams to help determine timelines, project tasks, and requirements gathering process
• Participate in the full development life-cycle process Engage with stakeholders and ensure our solutions are understood throughout.
• Clearly define the solution design to the development team and provide technical guidance during the development of the solution
• Ensure to follow the architectural trends and advancements, especially in Dynamics 365, Power Platform, and Azure.
• Ensure the Standards in terms of Implementation, Customization, Integration, and Monitoring of the Systems/Applications.
• Familiarize and be knowledgeable of the existing Architectural Design of the Systems / Ecosystem

Minimum Qualification Requirements

Education Degree in Computer Science, Information Technology or other related/relevant fields.

Knowledge Area

• Expert and has in-depth knowledge of Dynamics 365, Power Platform, and Azure Services
• Experience in Azure Services such as Logic Apps, Function Apps, App Registration, etc.
• Project experience for medium/large customers and CRM transformation projects
• Deep understanding of API, from implementation to the management side of the API’s for Integration.
• Knowledgeable in terms of implementing web frameworks specifically for Web Extending, Integration, and Development.
• Has experience or knowledge of how to modernize applications processes using the Azure Platform and Technologies.
• Experience in Integration Patterns, Object Oriented Design, Test Driven Development and DevOps.
• Has experience in designing and governing complex enterprise architectures, that may include IoT, Asset Management, Big Data, CRM, Identity management, billing, and API
• Should understand the underlying logic behind the platform and how it uses data inputs
• Experienced in standardizing operations around data, logs, operations, and processes
• Has a strong experience reporting to C-Level Executives
• Willing to work on-the-ground in automation and implementation if needed.
• Experience/knowledge in using Azure DevOps, JIRA or other Source Code Management and/or Continuous Integration and Delivery tools
• Knowledgeable in web analytics tools such as Google Analytics, and Applications Insights. Dynatrace is a plus.
• Experience in the development/support of bank/financial applications/systems
• Microsoft Dynamics 365 / Power Platform / Azure Solution Architect Expert Certification is a plus or willing to achieve this certification in the near future