Relationship Manager-Retail Banking (Metro Cebu)

UnionBank; Philippines; On-site; PHP 600,000 - 800,000; Full time

Job summary

Union Bank of the Philippines is seeking a Relationship Manager - Retail Banking to strengthen client relationships in Cebu City and nearby areas. You will design, plan, and execute sales and marketing strategies to maximize deposits and business volume while coordinating with service and operations teams.

Responsibilities include acquiring new clients, growing CASA deposits, cross-selling bancassurance and loans, evaluating credit applications, and collaborating with branches to deliver

Qualifications

• Bachelor's degree in business, Marketing or relevant field.
• Proven ability to generate new CASA deposits and grow portfolios.
• Skilled in maintaining client relationships and cross-selling bank products.
• Ability to assess creditworthiness for loans and credit products.

Responsibilities

• Drive business growth by acquiring new clients and increasing deposits.
• Identify opportunities through market research, client calls, and presentations, and offer tailored banking solutions.
• Build and maintain strong relationships with clients, ensuring satisfaction and maximizing cross-selling opportunities (CASA, loans, bancassurance).
• Evaluate and endorse credit applications (e.g., loans, credit cards) with proper documentation and sound assessment.
• Work closely with branch teams to ensure excellent customer service, support daily operations, and achieve business targets.

Skills

Accountability

Adaptability

Analytical

Good Communication Skills

Critical thinking

Teamwork

Willingness to learn

Relationship Management

Account Management

Sales

Education

Bachelor's degree in business, Marketing or relevant field

Job description

Company: Union Bank of the Philippines

Position: Relationship Manager-Retail Banking

Office Location: Cebu City, Cebu and Mandaue, Cebu

Job Summary

The Relationship Manager formulates, designs, plans, executes, and manages sales and marketing strategies (within the contest of bank wide or broader institutional objectives) to maximize business volume and deposits while maintaining teamwork with the service ad operations personnel.

What You’ll Do

• Drive business growth by acquiring new clients and increasing deposit accounts and total portfolio.
• Identify opportunities through market research, client calls, and presentations, and offer tailored banking solutions.
• Build and maintain strong relationships with clients, ensuring satisfaction and maximizing cross-selling opportunities (CASA, loans, bancassurance).
• Evaluate and endorse credit applications (e.g., loans, credit cards) with proper documentation and sound assessment.
• Work closely with branch teams to ensure excellent customer service, support daily operations, and achieve business targets.

Qualifications

• Bachelor's degree in business, Marketing or any relevant course.
• Proven ability to generate new CASA Deposit, grow account portfolios, and conduct effective client calls and presentations.
• Skilled in maintaining and enhancing client relationships through regular engagement, cross ‑ selling of bank products such as Bancassurance, and delivering high-quality service.
• Ability to assess client banking needs and evaluate creditworthiness for various loan and credit products.
• Able to clearly articulate banking products, conduct persuasive sales presentations, and coordinate effectively with internal teams.
• Capable of working closely with branch operations, guiding staff on product knowledge and cross ‑ selling, and aligning with branch managers on service quality initiatives.

Required Skills

Accountability, Adaptability, Analytical, Good Communication Skills, Critical thinking, Teamwork, Willingness to learn, Relationship Management, Account Management, Sales