Relationship Manager-Retail Banking (Metro Cebu)

UnionBank of the Philippines; Cebu City; On-site; PHP 420,000 - 700,000; Full time

Job summary

UnionBank of the Philippines in Cebu City is seeking a Relationship Manager-Retail Banking to grow the deposit portfolio and customer base through proactive business development and relationship management. This role acquires new clients, strengthens existing relationships, cross-sells banking products, and coordinates with branch teams to ensure excellent service and compliance.

Based in Metro Cebu, the position requires a Bachelor’s degree and relevant experience in retail banking or sales,

Qualifications

• Bachelor's degree in Business, Marketing, Finance, or related field.
• Experience in retail banking, sales, business development, or relationship management.
• Strong communication, negotiation, and customer relationship skills.
• Knowledge of banking products, deposit generation, and cross-selling strategies.
• Results-driven with the ability to meet sales targets.
• Familiarity with BSP regulations, AML/KYC, and banking compliance requirements.

Responsibilities

• Generate new business opportunities and grow deposit accounts (CASA) and funds portfolio.
• Identify, engage, and acquire prospective clients through sales calls and presentations.
• Manage relationships with existing clients and identify cross-selling opportunities.
• Conduct market research and competitor analysis to develop effective sales strategies.
• Evaluate client needs and facilitate referrals for loans, credit cards, bancassurance, and other bank products.
• Coordinate with branch teams to ensure prompt resolution of client concerns.
• Support branch sales initiatives and promote a strong customer service culture.
• Prepare and submit sales activity and client call reports.

Skills

Relationship management

Sales

Business development

Negotiation

Customer service

Education

Bachelor's degree in Business, Marketing, Finance, or related field

Tools

CRM software

Job description

Relationship Manager-Retail Banking (Metro Cebu) Cebu ACO, Cebu City, Cebu, Philippines ..+ 2 3 - 8 Years Employee

Job Description

Job Title: Relationship Manager-Retail Banking
Office Location: Metro Cebu

Position Title: Relationship Manager-Retail Banking

Job Description

About The Role

The Relationship Manager-Retail Banking is responsible for growing the bank’s deposit portfolio and customer base through proactive business development and relationship management. The role acquires new clients, strengthens existing relationships, and promotes banking products and services to achieve business targets. Working closely with branch operations, the Relationship Manager ensures excellent customer service while maintaining compliance with bank policies and regulatory requirements.

What You’ll Do

• Generate new business opportunities and grow deposit accounts (CASA) and funds portfolio.
• Identify, engage, and acquire prospective clients through sales calls and presentations.
• Manage relationships with existing clients and identify cross-selling opportunities.
• Conduct market research and competitor analysis to develop effective sales strategies.
• Evaluate client needs and facilitate referrals for loans, credit cards, bancassurance, and other bank products.
• Coordinate with branch teams to ensure prompt resolution of client concerns.
• Support branch sales initiatives and promote a strong customer service culture.
• Prepare and submit sales activity and client call reports.

What We’re Looking For

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Experience in retail banking, sales, business development, or relationship management.
• Strong communication, negotiation, and customer relationship skills.
• Knowledge of banking products, deposit generation, and cross-selling strategies.
• Results-driven with the ability to meet sales targets.
• Familiarity with BSP regulations, AML/KYC, and banking compliance requirements.