Relationship Manager

Globe Telecom; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Globe Telecom is seeking a role focused on VIP client relationships and premium product promotion. The candidate will identify high-value targets, deliver expert guidance, and optimize revenue opportunities.

Responsibilities include managing engagement through to close, collaborating with internal partners, and ensuring top-tier customer service for high-value clients. The position emphasizes retention, expansion, and proactive solution selling to sustain Globe's leading market position in

Qualifications

• Experience handling high-value retention and acquisition targets.
• Ability to plan and execute calls with VIP clients.
• Strong collaboration with partners for portfolio development.

Responsibilities

• Identify, prioritize, and develop relationship strategy for high-value clients.
• Provide knowledgeable advice and solutions to optimize revenue opportunities.
• Manage transaction processes from engagement to final close, including pricing and approvals.
• Support VIP clients and promote premium plans and products to retain the customer base.

Skills

Relationship management

Customer service

Account management

VIP client support

CRM proficiency

Tools

CRM software

Job description

Job Description:

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Identifies, prioritizes and develops relationship strategy for high-value retention, expansion clients and acquisition targets. Delivers knowledgeable advice and solutions, institutionalizes client relationships, and optimizes revenue opportunities to the Company. Isolates current and emerging client needs and proactively introduces solutions. Works with relevant business partners in team-based portfolio development and expertise delivery. Plans and executes quality client/prospect calls. Manages transaction processes from initial engagement through final close, including structure, pricing, internal approval / compliance processes and documentation

Primarily tasked with providing excellent customer service for VIP clients, contributing to business growth by promoting Platinum plans and products and retaining customer base

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.