Relationship Manager

BDO Unibank; Muntinlupa; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Relationship Manager for our Wealth Management group in Muntinlupa. You will partner with clients to understand their goals, profile investment needs, and provide expert wealth management advice.

You will build long-lasting relationships, collaborate with internal teams, and help clients achieve their financial objectives with tailored solutions that foster trust and growth.

Qualifications

• Understand client preferences by profiling and assessing clients' background and investment needs.
• Understand financial markets, investment products, and wealth management principles.
• Recommend suitable investment products and wealth management solutions.
• Stay updated with market trends, regulatory changes, and provide timely advice to clients.

Responsibilities

• Profile clients and assess investment needs to proactively provide wealth management solutions.
• Provide ongoing financial guidance and address client queries, proactively recommending wealth solutions.
• Manage and optimize client interactions to enhance satisfaction and loyalty.
• Collaborate with internal teams to offer comprehensive financial solutions.

Skills

Business & Client Management

Customer Experience

CRM / Customer Relationship

Developing Strong Partnerships

Professionalism & Integrity

Teamwork & Collaboration

Effective Communication

Change Management

Education

Bachelor’s degree in Finance / Economics / Business Administration

Job description

Select how often (in days) to receive an alert:

Muntinlupa City, National Capital Region, PH

Business Unit: BDO Private Bank, Inc.

Department:

Our Wealth Management group is looking for dynamic and experienced Relationship Managers who will partner with our clients in achieving their financial goals and provide expert advice on various financial matters.

The ideal candidate will bring their financial expertise and establish long-lasting relationships with clients while contributing to our mission of helping individuals achieve their economic aspirations.

As a Relationship Manager, you are expected to have the role's identified competencies and responsibilities:

Business and Client Management

• Understand client preference by profiling, probing and assessing clients' background, motivations, investment needs, financial objectives, financial situation to proactively provide wealth management solutions.
• Understand financial markets, investment products, and wealth management principles
• Recommend suitable investment products and solutions.
• Stay updated with market trends, economic developments, and regulatory changes to provide accurate and timely advice to clients

Customer Experience

• Meet and exceed customer expectations, providing excellent service and creating favorable connections that results in building long-term relationships with the organization.
• Provide clients with ongoing financial advice and guidance, address their queries or concerns and proactively recommend wealth management solutions

Customer Relationship Management

• Manage and optimize interactions with customers to enhance satisfaction, loyalty and business performance.

Developing Strong Partnerships

• Collaborate with internal teams to offer comprehensive financial solutions to clients
• Establish and maintain network of associations and organizations that can help advance the achievement of business goals
• Help the company meet its financial objectives through personalized financial planning

Professionalism, Personal Credibility and Integrity

• Exemplifies integrity, ethical conduct, and adherence to regulatory guidelines and industry best practices

Teamwork and Collaboration

• Ability to work in teams and collaborate to achieve shared business goals. Able to promote mutual trust and respect within the team.

Effective Communication

• Ability to communicate with clarity and purpose, explain information accurately and concisely
• Ability to engage in productive and meaningful conversations with clients and colleagues

Change Management

• Able to deal positively with change, being agile and resilient in addressing an ever-changing environment.

The Qualifications and Experiences you should have:

• Bachelor's Degree holder or graduate of a four-year or five-year course (A degree in finance, economics, business administration, or a related field in mathematics)
• Understanding of financial markets, investment products, and wealth management principles
• Relevant work experience in relationship management focused on investments and business development. Experience in serving high-net-worth individuals and understanding their unique wealth management needs, is preferred.
• Ability to develop innovative financial solutions and effectively manage multiple projects simultaneously
• Excellent interpersonal skills and the ability to build trust and rapport with clients
• Strong analytical and problem-solving abilities with quick decision-making and a results-oriented mindset

The candidate must be willing to work onsite in any of the following locations: Quezon City, Greenhills, Ortigas, Binondo, Makati or Alabang.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.