On-site - Makati 1-3 Yrs Exp Bachelor Full-time
Job Description
Employee Recognition and Rewards
Government Mandated Benefits
- 13th Month Pay, Employee Loan
Insurance Health & Wellness
Location: Makati, Philippines
About OneLot:
OneLot is reimagining the used car financing industry in the Philippines. As a fast-growing startup, we empower used car dealers with accessible financial solutions and an easy-to-use digital platform that helps them succeed. Our mission is simple: to make buying and selling cars faster, easier, and more effective.
About the Role:
As anRelationship Managerat OneLot, you will be responsible for executing disciplined, day-to-day account management with assigned dealer partners. You will ensure that OneLot's financing processes are consistently followed on the ground - through regular field visits, clear communication, and structured coordination with internal teams, while building trusted dealer relationships that support sustainable loan utilization and portfolio quality. This role is execution-focused and process-driven, requiring strong field presence, workflow discipline, and the ability to guide dealers through financing transactions without compromising policy or quality.
What you will do:
- Own day-to-day execution and account support for assigned dealership partners under OneLot's B2B2C consumer financing program, ensuring smooth integration into dealer sales workflows.
- Support dealers in structuring and closing financing transactions strictly within applicant-specific Credit Advice, reinforcing pricing discipline, approved unit selection, and portfolio standards.
- Coordinate end-to-end loan application execution, including customer communication, document collection, data completeness, and submission quality to reduce approval delays and rework.
- Ensure operational and compliance gates are followed prior to release, including upfront payment controls, insurance/GPS readiness, and release authorization in coordination with Credit and Operations.
- Drive dealer enablement and long-term adoption by reinforcing OneLot's financing logic, providing structured feedback on deal outcomes, and promoting best practices for speed and sustainable growth.
- Maintain strict process discipline and risk awareness by escalating deviations, inconsistencies, or potential fraud indicators, ensuring every transaction protects portfolio quality and customer trust.
What we will need:
- At least 1-3 years of experience in account support, operations, sales support, loan processing, or other client-facing execution roles.
- Highly process-oriented and structured, with the ability to follow defined workflows and controls consistently.
- Strong attention to detail; able to spot missing information, inconsistencies, or deviations from approved instructions.
- Comfortable coordinating multiple moving parts (dealers, customers, Credit, Operations) without losing accuracy.
- Willing and able to perform regular field work at dealer locations as required.
- Clear and professional communication skills for in-person, phone, and messaging coordination.
- Able to work effectively in a fast-paced, transaction-driven environment with strict compliance requirements.
- High level of integrity and respect for policies, controls, and escalation protocols.
- Must have own motorcycle or car for field visits.
- Fluency in Filipino; working proficiency in English for documentation and cross-functional coordination.
If you are a highly motivated and results-driven professional looking to make a significant impact in the FinTech industry, we invite you to join us on this exciting journey at OneLot.