Regional Manager - Visayas/Mindanao

Instalimb Solutions Philippines Inc.; Cebu City; On-site; PHP 391,000 - 502,000; Full time

Job summary

Instalimb Solutions Philippines Inc. in Cebu City is seeking a Regional Manager to own the operational and commercial performance of the Prosthetics & Orthotics business across Visayas and Mindanao.

You will lead sales execution, patient coordination, and clinic operations from Cebu, overseeing regional teams. You will drive revenue, ensure service excellence, and coordinate with HQ to implement company-wide policies.

Qualifications

• Minimum 5–7 years of managerial experience in sales, operations, or healthcare-related field.
• Proven experience managing teams in Visayas/Mindanao region (STRICT REQUIREMENT)
• Experience in multi-team field management (sales + operations)
• Strong leadership in target-driven environment
• Bachelor’s degree in any related field
• Excellent communication skills in English and Tagalog
• Strong proficiency in MS Office / Google Sheets
• Ability to manage frontline teams and drive daily execution

Responsibilities

• Oversee regional sales and revenue management for Visayas and Mindanao
• Lead Inside Sales and Field Sales teams to drive customer acquisition
• Execute regional sales strategies from lead to delivery
• Expand B2B partnerships within the region
• Direct patient operations and service execution across clinics
• Supervise Aftersales and customer experience teams
• Coordinate with HQ and Luzon RM for standardization
• Drive continuous improvements in sales and operations

Skills

People leadership

Regional/field management

Language proficiency

Target-driven mindset

Project coordination

Education

Bachelor’s degree

Tools

MS Office / Google Sheets

Job description

Job Title: Regional Manager

Location: Visayas(Regional Hub Office)
Employment Type: Full-time
Reporting to: General Manager
Direct Reports: Inside Sales, Field Sales, Aftersales, Patient Coordinators, Assistant Manager

Role Summary

The Regional Manager is responsible for the full operational and commercial performance of the Prosthetics & Orthotics business across Visayas and Mindanao.

This role functions as the end-to-end regional business owner, managing sales execution, patient coordination, aftersales service, and branch/clinic operations through direct supervision of all regional functional teams based in Cebu

Key Responsibilities

1. Regional Sales & Revenue Management (D2C & B2B)

• Achieve monthly and annual revenue and device delivery targets

• Manage Inside Sales and Field Sales teams to drive customer acquisition

• Execute regional sales strategies and ensure conversion from leads to final delivery

• Expand B2B partnerships within the region

2. Patient Operations & Service Execution

• Oversee Patient Coordinators to ensure smooth end-to-end patient journey

• Ensure proper scheduling from consultation → fitting → delivery

• Maintain high service quality and minimize delays in patient processing

3. Aftersales & Customer Experience Management

• Supervise Aftersales team to handle adjustments, complaints, and follow-ups

• Ensure high customer satisfaction and long-term relationship management

• Implement service recovery processes when issues arise

4. Regional Team Management

• Manage and supervise all region members directly or indirectly

• Assign targets, monitor performance, and ensure daily execution

• Conduct performance evaluation and coaching of team members

• Coordinate with Production, P&O Factory, and HQ functions for delivery flow

• Monitor scheduling, capacity, and operational bottlenecks

• Ensure clinic readiness, compliance, and operational discipline

5. KPI & Financial Management

• Own regional KPIs: revenue, conversion rate, delivery output, service quality

• Manage regional expenses and improve profitability

• Monitor performance daily/weekly/monthly and report to GM

6. Cross-Functional Coordination

• Align closely with HQ (Production, Business Development, Finance, HR)

• Coordinate with Luzon RM for best practice sharing and standardization

• Support implementation of company-wide systems and policies

7. Continuous Improvement

• Identify bottlenecks in sales, operations, and patient flow

• Improve efficiency from lead generation to final device delivery

• Implement process improvements and field execution standards

Qualifications (Must Have)

• Minimum 5–7 years of managerial experience in sales, operations, or healthcare-related field

• Proven experience managing teams in Visayas/Mindanao region (STRICT REQUIREMENT)

• Experience in multi-team field management (sales + operations)

• Strong leadership in target-driven environment

• Bachelor’s degree in any related field

• Excellent communication skills in English and Tagalog

• Strong proficiency in MS Office / Google Sheets

• Ability to manage frontline teams and drive daily execution

Preferred Qualifications

• Experience in healthcare, medical devices, rehabilitation, or prosthetics/orthotics

• Experience managing patient-facing operations or clinic environments

• Experience in island-based logistics / distributed field operations

Monthly salary range 35,000-45,000 + performance incentives