Regional Care Coordination & Partnerships Lead

People Profilers Pte Ltd; Santo Niño 1st; On-site; PHP 2,443,000 - 4,118,000; Full time

Job summary

People Profilers Pte Ltd seeks a dedicated professional to implement care coordination activities across ICCP sub-regions, coordinating joint referral workflows and ensuring integrated care delivery. The role involves liaising with partner organisations, understanding service offerings, and driving alignment across regions.

The incumbent, reporting to the Head of Regional Services, will support committees, prepare reports, and monitor performance while building strong stakeholder relationships

Qualifications

• Strong interpersonal communication and stakeholder management skills to coordinate care needs for the elderly in the sub-regions.

Responsibilities

• Implement Care Coordination programme activities and workplans, including piloting joint referral workflows and care coordination initiatives to support integrated care delivery.
• Conduct interRAI care assessments and undertake care planning and coordination responsibilities, as assigned.
• Serve as the primary point of contact for partner organisations within the assigned sub-region(s), building and maintaining strong working relationships to facilitate service integration.
• Maintain a strong understanding of the services and offerings, and proactively identify opportunities to bridge and align services across participating sub-regions.
• Represent the organization in ICCP sub-regions, ensuring alignment with organisational objectives and fostering effective partnerships.
• Support community outreach efforts to build and strengthen partnerships, raise awareness of ICCP initiatives, and facilitate collaboration with community stakeholders in the sub-region.
• Organise and support ICCP Steering Committee and operational meetings, including agenda preparation, minute-taking, performance reviews, and follow-up actions to drive strategic and operational alignment.
• Act as a key liaison between internal teams and external partners to ensure clear communication, effective collaboration, and smooth execution of joint initiatives.
• Monitor service delivery performance, track progress against targets, and support the resolution of operational challenges.
• Identify service gaps and opportunities for improvement, and support the implementation of best practices to enhance service quality across partner organisations.
• Assist in the preparation of reports, dashboards, and presentations for internal management review and external reporting, as required.
• Support the management in maintaining oversight of ICCP sub-regional involvement, including tracking developments, milestones, and status updates.

Skills

Interpersonal communication

Stakeholder management

Education

Degree in social work/nursing/healthcare

Job description

People Profilers Pte Ltd seeks a dedicated professional to implement care coordination activities across ICCP sub-regions, coordinating joint referral workflows and ensuring integrated care delivery. The role involves liaising with partner organisations, understanding service offerings, and driving alignment across regions.

The incumbent, reporting to the Head of Regional Services, will support committees, prepare reports, and monitor performance while building strong stakeholder relationships