Reference Data Services Lead Analyst - C13 - TAGUIG

Citigroup Inc.; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Citigroup Inc. is seeking a Reference Data Services Lead Analyst to drive strategic operations and provide subject-matter expertise in reference data management.

The role involves guiding cross-functional teams, leading complex projects, and influencing senior stakeholders while ensuring compliance and risk awareness across the organization. The position requires 6-10 years of experience, strong management capabilities, and a Bachelor’s degree with Master’s preferred.

Qualifications

• 6-10 years of experience in a senior operations/lead role.
• Strong management skills with experience overseeing operational functions.
• Ability to influence and negotiate with senior leaders and external parties.

Responsibilities

• Manages complex issues with significant potential impact across operations.
• Lead projects, resolve escalated issues, and provide advanced solutions.
• Liaises with multiple Operations teams/departments.
• Act as SME on cross-functional processes and project deliverables.
• Stay updated on organizational procedures to recommend customized solutions.
• Serve as SME in business planning and analysis for the operations area.
• Coach and advise junior staff on operational processes across functions.
• Provide sophisticated analysis to define problems and streamline processes.
• Oversee resource management and allocation for multiple teams/projects.
• Assess risk in decision making, ensure compliance with laws and Citigroup policies.

Skills

Leadership

Stakeholder management

Negotiation

Education

Bachelor's degree; Master's preferred

Job description

The Reference Data Services Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Manages complex and highly varying issues with significant potential impact on multiple operations' areas. Individuals at this level may manage a department, product or process with a large amount of independence.
• Lead projects, resolves escalated operations' issues and/ or offer solutions at an advanced level.
• Liaises with multiple Operations teams/departments.
• Serves as analytical and/or procedural expert, representing a unit or team on cross functional processes or project deliverables.
• Stays abreast of the organization's operational procedures and best practices in business strategy and process/quality improvements; using such knowledge to recommend customized business solutions to internal clients.
• Serves as subject matter expert in business, planning and analysis for operations area supported.
• Acts as advisor or coach to new or lower level personnel on operational processes/procedures across multiple functions and/or departments.
• Provides in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline operational processes.
• Responsible managing overall resource management and allocation of work for assigned operations area for multiple teams/projects.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Well-developed management skills and relevant experience managing operational functions.
• Ability to influence and negotiate with senior leaders (across functions); ability to communicate with external parties

Education:

• Bachelor’s/University degree, Master’s degree preferred

Job Family Group:

Operations - Services

Job Family:

Reference Data Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above.

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