Reference Data Services Analyst 2 - C10 - TAGUIG

Citibank (Switzerland) AG; Philippines; On-site; Confidential; Full time

Job summary

Citibank (Switzerland) AG in the Philippines is seeking a Reference Data Services Analyst 2 to monitor, analyze and improve data and policy processes. You will interpret data, identify gaps, and provide recommendations to strengthen data governance and client service levels.

The role develops specialized knowledge, supports the manager, and collaborates with multiple teams to ensure accurate, compliant reference data across systems.

Qualifications

• 0-2 years of relevant experience in data management within financial services.
• Good awareness of client needs and expectations.
• Financial services qualifications such as IAQ or similar.

Responsibilities

• Oversee creation and maintenance of customer accounts, security and pricing data across systems.
• Identify opportunities to improve data quality and service levels.
• Act as backup for manager and supervise junior staff.
• Guide team, evaluate performance and identify training needs.
• Manage delivery of project initiatives with compliance to laws and regulations.
• Assess risk in business decisions, protecting Citi and its clients.

Skills

Data analysis

Data quality

Policy interpretation

Risk awareness

Education

Bachelor’s degree or equivalent

Job description

The Reference Data Services Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities

• Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams.
• Identify opportunities for improvements to quality of data and client service levels
• Acts as backup for manager
• Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements.
• Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 0-2 years of relevant experience in client/counterparty/account data management within a global financial services organization
• Good awareness of client needs/expectations
• Financial services related qualifications (e.g. IAQ or similar)

Education

Bachelor’s/University degree or equivalent experience

Job Family Group

Operations - Services

Job Family

Reference Data Services

Time Type

Full time

Most Relevant Skills

• Please see the requirements listed above.

Other Relevant Skills

• For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.