Recruitment Team Lead (RPO)

IBM; Quezon City; Vor Ort; PHP 1.200.000 - 1.800.000; Vollzeit

Zusammenfassung

International Business Machines Corporation (IBM) seeks a Recruitment Team Lead in the Philippines to manage non-exempt recruitment staff, improve processes, and drive efficiency. You will review guides, handle escalations, and maintain multiple data systems while ensuring high performance against metrics.

The role requires deep experience in recruitment leadership, data reporting, and strong English communication.

Qualifikationen

• 6+ years’ experience in local recruitment or RPO setting is required.
• 6+ years’ experience leading/managing a team of recruitment professionals.
• 6+ years’ experience with data manipulation for reporting purposes.
• 6+ years’ experience with documentation or technical writing.
• Fluency in English is required.

Aufgaben

• Understand each assigned position within the Coordination Group.
• Liaise between management and the Coordination team.
• Escalation point for the recruitment support team project coordinator.
• Oversee daily team activity and ensure objectives are achieved.
• Record daily team performance and generate production data reports.
• Interpret data and identify trends.
• Improve report structure and model new reports.
• Mentor and develop recruitment team members; set goals and use disciplinary actions as needed.
• Lead weekly team meetings and present to leadership and clients.
• Handle ad-hoc projects and manage workload distribution.

Kenntnisse

Leadership

Data reporting

Technical writing

English fluency

Tools

Word

Excel

PowerPoint

Internet

Database applications

Jobbeschreibung

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

The Recruitment Team Lead is responsible for managing non-exempt employees and improving the production and efficiency of the recruitment support team. They will review and develop process guides, be involved in day-to-day tasks and operations and be a first level of support for all escalations. The Team Lead will also be responsible for maintaining multiple spreadsheets and databases, providing customized analysis and reporting of the data, and acting as a liaison between the customers and suppliers of information. This is a fast paced, metrics-managed environment. Success will be measured by the overall performance of the team against specified metrics.

Key Responsibilities

• Gain a fundamental understanding of each assigned position within the Coordination Group
• Operate as a liaison between management and the Coordination team
• Serve as an escalation point for the recruitment support team project coordinator
• Oversee daily team activity and ensure all objectives are achieved
• Record daily team performance results and generate production data reports
• Interpret data and identify trends
• Improve the report structure and/or model new reports
• Improve upon current documentation standards and quality control
• Coach performance, mentor and develop recruitment support team members, including creating goals and using disciplinary action as needed
• Work on Ad-hoc projects
• Manage workload distribution
• Carry an individual contributor workload at times
• Lead weekly team meetings
• Present to leadership and clients
• Complete other duties as assigned by management

Required Technical And Professional Expertise

• At least 6+ years’ experience in local recruitment and/or RPO setting
• At least 6+ years’ experience leading/managing team of recruitment professionals
• At least 6+ years’ experience with computers, with working proficiency in Word, Excel, PowerPoint, Internet and database applications
• At least 6+ years’ experience with data manipulation for reporting purposes
• At least 6+ years’ experience with documentation or technical writing
• Fluency in English