Recruiting Support (Project-Based) + 15K completion bonus!

PSG Global Solutions; Philippines; On-site; PHP 180,000 - 240,000; Part time

Benefits offered by this job

Remote after Day 1 onsite

Project-based contract

Day 1 onsite

Job summary

PSG Global Solutions, INC (Teleperformance) is seeking a dedicated Recruiting Support Associate for a 3-month project-based role. Day 1 onsite, with remote work after Day 1.

You will handle inquiries, create and resolve cases, and support payroll-related questions while delivering excellent service. Ideal candidates have at least 6 months CSR experience, strong communication, multitasking, and reliable attendance.

Qualifications

• Excellent written and verbal communication skills.
• Strong multitasking and organizational abilities.
• Ability to manage competing priorities in a fast-paced environment.
• Dependable, accountable, and professional in all interactions.
• Excellent attendance and reliability.
• Flexible and willing to work overtime (OT) and rest day overtime (RDOT).
• Adaptable to changing schedules and operational requirements.

Responsibilities

• Handle inbound and outbound calls from clinicians and healthcare providers regarding housing, travel, payroll, and other assignment-related concerns.
• Create, manage, and resolve cases while ensuring accurate documentation, case notes, and dispositions.
• Review and process payroll-related inquiries and coordinate with the Payroll Team for approvals, escalations, and issue resolution.
• Maintain accurate records and ensure compliance with established processes and service standards.
• Adapt to evolving operational requirements while delivering excellent customer service.

Skills

Communication skills

Multitasking

Prioritization

Reliability

Attendance

Overtime flexibility

Adaptability

Job description

Privacy Notice

We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date.

Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process.

By clicking “Apply”, you acknowledge that you have been provided access to and have had the opportunity to review our Candidate Privacy Notice.

Click here to read the PSG Global Solutions Candidate Privacy Notice

Job Description:

Employment Type: Project-Based (3 Months)

Work Setup: Day 1 Onsite, Remote Work After Day 1

We are looking for dedicated and customer-focused professionals to join our team as Recruiting Support. This is a project-based opportunity for individuals who excel in communication, thrive in a fast-paced environment, and are committed to delivering exceptional support.

If you have customer service experience and are looking to expand your career in recruitment support and workforce operations, we'd love to hear from you.

What You'll Do

• As a Recruiting Support Associate, you will:
• Handle inbound and outbound calls from clinicians and healthcare providers regarding housing, travel, payroll, and other assignment-related concerns
• Create, manage, and resolve cases while ensuring accurate documentation, case notes, and dispositions
• Review and process payroll-related inquiries and coordinate with the Payroll Team for approvals, escalations, and issue resolution
• Maintain accurate records and ensure compliance with established processes and service standards
• Adapt to evolving operational requirements while delivering excellent customer service

Qualifications

Required Experience

• Minimum of 6 months of Customer Service Representative (CSR) experience

Required Skills

• Excellent written and verbal communication skills
• Strong multitasking and organizational abilities
• Ability to manage competing priorities in a fast-paced environment
• Dependable, accountable, and professional in all interactions
• Excellent attendance and reliability
• Flexible and willing to work overtime (OT) and rest day overtime (RDOT) based on business needs
• Adaptable to changing schedules and operational requirements

Why Join Us?

• Remote work setup after completing Day 1 onsite requirements
• Gain valuable experience supporting recruitment and workforce operations
• Work in a dynamic and collaborative environment
• Opportunity to develop your customer service and operational support skills
• Be part of a team dedicated to delivering exceptional service

What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?