Records Management Officer

Informatics Holdings Philippines, Inc.; Manila; On-site; PHP 250,000 - 360,000; Full time

Job summary

Informatics Holdings Philippines, Inc. is seeking a meticulous School Records Management Officer to oversee student records, academic documents, and regulatory requirements with precision and confidentiality.

You will process credential requests, maintain master files, and ensure compliance across CHED, DepEd, TESDA, and other agencies while collaborating with multiple departments. The role requires a bachelor's degree and at least 1 year of experience, with strong organizational and

Qualifications

• Bachelor's degree required; field: Business/Management/Education/IT preferred.
• At least 1 year of relevant work experience.
• Strong attention to detail and organizational skills.
• Good written and verbal communication abilities.
• Ability to handle confidential information with integrity.
• Proficient with digital tools and document management systems.
• Adaptable and quick learner.

Responsibilities

• Maintain and safeguard physical and digital student records and official documents.
• Manage records for closed campuses and master files for active campuses.
• Process credential requests and other academic documents.
• Verify records prior to release of TORs and diplomas.
• Ensure compliance with graduation requirements.
• Coordinate with CHED, DepEd, TESDA and other agencies.
• Assist with permits, reports, and registrar-related regulatory matters.
• Respond to inquiries from students, parents, staff, and external agencies.
• Collaborate with departments to support efficient school operations.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Discretion with confidential data

Digital tools proficiency

Adaptability

Willingness to learn

Education

Bachelor's degree (any field)

Tools

Document management systems

Job description

About the role

Join our team as a School Records Management Officer. We are looking for a detail-oriented and organized professional who can manage student records, academic documents, and regulatory requirements with accuracy and confidentiality. In this role, you will help ensure that student records are properly maintained, credential requests are processed efficiently, and school documentation remains compliant with applicable educational and regulatory requirements.

Key responsibilities

• Maintain, organize, classify, and safeguard physical and digital student records and official school documents.
• Manage records and archives of closed campuses and maintain master files for active campuses.
• Process student requests for academic credentials and other related documents.
• Evaluate and verify student records prior to the processing and release of TORs, diplomas, and other academic documents.
• Review graduating students' academic records to ensure compliance with graduation requirements.
• Coordinate and assist with transactions and submissions involving CHED, DepEd, TESDA, and other regulatory agencies.
• Assist with permits, applications, reports, compliance requirements, and other Registrar-related regulatory matters.
• Respond to student, parent, staff, and external agency requests in a timely and professional manner.
• Collaborate with different departments to support efficient school operations and regulatory compliance.
• Perform other related duties and projects as assigned.

About you

• Bachelor's degree in any field; preferably Business, Management, Education, or IT.
• At least 1 year of relevant work experience.
• Strong attention to detail and organizational skills.
• Good written and verbal communication skills.
• Ability to handle confidential and sensitive information with integrity.
• Proficient in using digital tools and document management systems.
• Adaptable and willing to learn new processes and systems.
• Experience in school records, registrar functions, or regulatory compliance is an advantage.