Reconciliations Officer

Multitude Global Services Corp; Cebu City; Hybrid; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Hybrid & Flexible Work

Global Workplace

Growth opportunities

Job summary

Multitude Global Services Corp is seeking a detail-focused Reconciliations Officer to support reconciliation across payments, deposits, and transactions. You will review automated results, investigate discrepancies, and coordinate follow-up actions while maintaining reliable records and internal reports.

You will help improve processes, adhere to regulatory standards, and share knowledge with the team. This global FinTech group emphasizes growth, diverse collaboration, and flexible work

Qualifications

• Experience in reconciliations, payments, banking or finance operations.
• Strong attention to detail and structured problem solving.
• Ability to investigate discrepancies and drive resolutions.

Responsibilities

• Obtain and maintain the data and documents needed for reconciliation.
• Reconcile accounts by verifying payments, deposits and transactions against criteria.
• Review automated results and manually investigate items when needed.
• Identify unmatched items and discrepancies and follow up with teams to resolve.
• Prepare internal ad hoc reports and improve reconciliation processes.

Skills

Attention to detail

Discrepancy investigation

Financial data handling

Communication

Team collaboration

Education

Bachelor's degree in finance

Tools

ERP systems

Job description

About the role

We are looking for a detail-oriented Reconciliations Officer to support our reconciliation activities across payments, bank deposits and other transactions. You will review automated matching results, investigate unmatched or problematic items, and coordinate follow-up actions to resolve discrepancies. You will also help maintain reliable reconciliation records, prepare internal reports and identify ways to improve our processes. The role calls for sound judgement, a structured approach to problem-solving and a strong commitment to professional and regulatory standards.

What you’ll do

• Obtain and maintain the files, reports, documentation and data needed to perform reconciliation activities.
• Reconcile accounts by verifying payments, bank deposits and other transactions against predefined matching criteria.
• Review automated reconciliation results and manually investigate or resolve items when needed.
• Identify and investigate unmatched items, discrepancies and problematic transactions.
• Follow up with relevant teams to support timely resolution and keep appropriate records of actions taken.
• Prepare ad hoc reports for internal use.
• Help improve existing reconciliation processes and procedures.
• Follow Multitude’s corporate standards, Bank policies, security policies, regulatory guidelines, industry service standards and codes of conduct.
• Share knowledge and experience with colleagues and provide support to the team as needed.
• Represent the company professionally in all work-related interactions.

What you’ll bring

• Experience in reconciliations, payments, banking, finance operations or a similar role.
• A careful, methodical approach and strong attention to detail.
• The ability to investigate discrepancies, identify their likely causes and follow issues through to resolution.
• Confidence working with financial data, reports and supporting documentation.
• Good organisational skills and the ability to manage follow-up actions.
• Clear communication skills and a collaborative approach to working with colleagues.
• Professional judgement and a commitment to confidentiality, policies and procedures.

We offer

• A Truly Global Workplace - collaborate with 40+ nationalities across 25+ countries, embracing diversity, inclusion, and cross-cultural innovation
• Hybrid & Flexible Work - balance your life and career with remote-friendly policies and modern offices across Europe
• A Culture of Growth - accelerate your development with access to LinkedIn Learning, structured mentorship, and internal leadership programmes (HiPo & People Leader tracks)
• Workation Programme - work remotely from abroad for up to 2 months per year and experience new cultures while staying connected and productive
• Financial Growth Opportunities - invest in your future with our share purchase matching programme, doubling your contributions and fostering long-term rewards
• Private Health Insurance - access full medical coverage for peace of mind
• Internet Allowance - monthly support to stay connected while working remotely
• Snacks in Office - enjoy refreshments and light snacks to fuel your workday
• 13th Month Pay - guaranteed bonus equivalent to one-twelfth of your gross annual salary
• Complete Government-Mandated Benefits - including SSS, PhilHealth, Pag-IBIG and others
• Up to 20 Days Service Incentive Leave - accrued from Day 1, available after 3 months

We may use artificial intelligence (AI) tools to support specific parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses against predefined criteria. These tools assist our recruitment team but do not replace human judgment. All final hiring decisions are made by human recruiters.

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At Multitude, we’re more than just a European FinTech company listed on the Frankfurt Stock Exchange - we’re a global team shaping the future of finance. With 700+ professionals based in over 20 locations, we combine diverse perspectives and expertise to deliver digital lending and online banking solutions that empower consumers, SMEs, and FinTechs worldwide. Through our Growth Platform, we operate three dynamic business units: Ferratum - seamless mobile banking for consumers CapitalBox - flexible financing solutions for SMEs Multitude Bank - tailored support for non-bank lenders and FinTechs. In 2025, we generated €256.9 million in revenue and €26.6 million in net profit, reflecting our strong performance, continued innovation, and commitment to delivering sustainable growth. But what truly sets us apart is our culture. At Multitude, our people are our greatest asset. We foster a dynamic, inclusive, and supportive environment where talent thrives, ideas are valued, and growth is encouraged - both personally and professionally. If you’re ready to make an impact and grow your career in a company that’s redefining financial services, your journey starts here at Multitude.