At ProSource, we build and manage highly technical distributed teams for some of the most innovative companies in the world. We believe in humanizing the outsourcing industry by finding, attracting, and retaining top talent. Our dynamic workspaces promote creativity, collaboration, and well-being. We leverage smart technologies to ensure our clients and employees thrive in a collaborative, high-performing environment.
Role Overview:
The Reconciliation Officer is responsible for managing the day-to-day operational, reconciliation, settlement, and accounting activities associated with domestic payment products. The role supports the end-to-end delivery and processing of payment products, including BPAY, Direct Entry, NPP, and RTGS.
Key Responsibilities:
- Perform daily manual transaction processing and settlement activities with banks, including BPAY, Direct Entry, NPP, and RTGS transactions.
- Ensure all daily processing activities are completed accurately and within required cutoff times, in accordance with client requirements, AustPayNet standards, regulatory obligations, and financial institution requirements.
- Perform daily client money reconciliations across all relevant entities and transaction types, ensuring reconciling items are identified, investigated, and resolved promptly.
- Proactively liaise with internal and external stakeholders to investigate and resolve reconciliation discrepancies and ensure issues are addressed in a timely manner.
- Prepare daily bank reconciliations for other operating bank accounts and ensure all bank transactions are accurately matched and reconciled within required timeframes.
- Support month-end close activities as delegated, including the processing of vendor invoices and general journal entries.
- Manage and resolve client and stakeholder queries through the Jira system, providing proactive support to internal business stakeholders and external banking partners as required.
- Work collaboratively with the Senior Financial Accountant and the team to identify opportunities to improve internal processes, controls, reporting, reconciliation and operational efficiency.
Qualifications:
- Strong experience in bank and payment reconciliations
- Hands-on experience in payment processing and settlements
- Knowledge of BPAY, Direct Entry, NPP, and RTGS (a plus!)
- Experience handling client money and multi-entity reconciliations
- Strong analytical and problem-solving skills
- Excellent attention to detail and ability to meet strict deadlines
- Great communication and stakeholder management skills
- Familiarity with Jira and month-end accounting processes
Schedule:
- Monday to Friday, 6am to 3pm PHT
What's in it for you?
- HMO coverage from Day 1 + 2 free dependents upon regularization
- Enjoy a hybrid work setup with all the tools you need (3x a week in the office)
- Full-time role with excellent perks and benefits