Receptionist (Legal Services)

BruntWork; Philippines; Remote; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Health Insurance Coverage

Permanent work from home

Immediate hiring

Job summary

BruntWork is seeking a reliable, professional Receptionist to be the first point of contact for a professional legal services office. The role requires excellent English communication, courteous phone manners, and strong attention to detail.

You will answer calls, monitor texts, and manage incoming faxes, ensuring timely direction to the appropriate person and maintaining confidentiality. This full-time position offers permanent work from home with immediate hiring.

Qualifications

• Excellent English communication, both verbal and written.
• Experience in customer service, reception, or call handling preferred.
• Professional, friendly telephone manner with confidence.
• Strong attention to detail and accuracy in messages.
• Good organizational skills and ability to manage multiple communications.
• Reliable, punctual, independent, full-time work; discretion with sensitive information.
• Experience in a law firm is an advantage but not required.
• Permanent work from home and immediate hiring are noted in the posting.
• Health Insurance Coverage for eligible locations (full-time roles only).

Responsibilities

• Answer incoming phone calls professionally and courteously.
• Monitor and respond to incoming text messages in a timely manner.
• Receive, monitor, and route incoming faxes to the appropriate recipients.
• Take accurate messages and relay important information promptly.
• Maintain a professional and welcoming experience for callers and contacts.
• Handle sensitive information with discretion and confidentiality.
• Perform basic administrative tasks related to call handling and office communications.

Skills

English communication

Telephone manners

Attention to detail

Customer service experience

Professional demeanor

Organizational skills

Job description

We are seeking a reliable, professional, and customer-focused Receptionist to serve as the first point of contact for a professional legal services office. This role is ideal for someone with excellent English communication skills, a courteous phone manner, and strong attention to detail.

The primary responsibilities include answering incoming phone calls, monitoring text messages, and managing incoming faxes to ensure all communications are received and directed to the appropriate person in a timely manner. Previous customer service experience is highly valued. Experience working in a law firm or legal office is an advantage but is not required.

Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM Eastern Time

Key Responsibilities

• Answer incoming phone calls professionally and courteously, directing callers to the appropriate person or department.
• Monitor and respond to incoming text messages in a timely and professional manner.
• Receive, monitor, and route incoming faxes to the appropriate recipients.
• Take accurate messages and ensure important information is communicated promptly.
• Maintain a professional and welcoming experience for callers and other individuals contacting the office.
• Handle incoming communications with discretion and respect for confidentiality.
• Perform basic administrative tasks related to call handling and office communications as needed.

Qualifications and Requirements

• Good English communication skills, both verbal and written, are essential.
• Previous experience in customer service, reception, call handling, or a similar role is preferred.
• A professional, friendly, and confident telephone manner.
• Strong attention to detail and the ability to accurately record and relay messages.
• Good organizational skills and the ability to manage multiple incoming communications.
• Reliable, punctual, and able to work independently in a full-time role.
• Ability to handle sensitive information with professionalism and discretion.
• Experience working in a law firm or legal office is an advantage but not required.
• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations (for full-time roles only)