Receptionist / customer service (Raffles Place)

Lee & Lee Dental Surgeons Pte Ltd; Santo Niño 1st; On-site; PHP 201,000 - 290,000; Full time

Job summary

Lee & Lee Dental Surgeons Pte Ltd in the Philippines is seeking a reliable receptionist to handle patient inquiries, whether by phone or walk-in, register patients for appointments, and support front-desk operations. This role requires good communication and a friendly personality, with the ability to commence work immediately.

You will file patient records, process feedback forms, make active calls to patients, and perform ad hoc duties as assigned by the supervisor.

Qualifications

• General receptionist duties including handling patient inquiries by call or walk-in
• Register patients for appointments or walk-in treatment
• Maintain patient records and filing

Responsibilities

• Attend to patients' enquiries via call-in or walk-in
• Register patients for appointments or walk-in treatment
• Make active calls to patients
• File patient records
• Answer patient feedback forms
• Perform ad hoc duties as assigned by supervisor

Skills

Reception

Customer service

Communication

Education

GCE O/N levels

Job description

Responsibilities:

• Perform general receptionist duties such as attending to patients' enquiries either through call-in or walk-in.

• Register patients either for appointment or walk-in treatment.

• Perform active calls to patients.

• Filing of patients records.

• Require to answer feedback forms from patients.

• Other ad hoc duties assigned by supervisor.

Requirements:

• Able to commence work immediately or within short notice.

• Singaporeans & Permanent residents may apply.

• Good personality and interpersonal skills.

• OJT will be provided for candidate without experience.

• Minimum GCE ’O’/‘N’ levels.