Receptionist / CEA

Cabalen Management Co., Inc.; Quezon City; On-site; PHP 167,000 - 257,000; Full time

Job summary

A prominent restaurant management company based in Quezon City is seeking dedicated individuals for a guest service role. Candidates must have a high school or college diploma, basic computer skills, and be 5'3" or taller. Responsibilities include greeting and escorting guests, responding to requests, directing dining staff, and contributing to a positive dining atmosphere. Applicants should possess effective communication skills, flexibility for shift work, and the ability to multitask in a fast-paced environment.

Qualifications

• Preferably College or High school diploma.
• Height must be 5'3".
• Basic computer literate.
• Flexibility to work in shifts.
• Ability to walk and stand during entire shift.
• Multitasking in a fast-paced environment.
• Must be able to walk and stand during the shift.

Responsibilities

• Ensure every guest feels care for, valued, and respected.
• Escorts customers to accommodations.
• Greets customers with a friendly welcome.
• Responds promptly to any requests.
• Directs and instructs dining staff on customer needs.
• Greet guests warmly, escort them to dining area.
• Answer incoming calls to the restaurant.
• Help dining room staff by setting and clearing tables.
• Contribute to team effort by accomplishing related results.

Skills

Active listening

Good communication skills

Multitasking

Multitasking

Walk/stand during shift

Basic computer literacy

Education

College or High school diploma

High school diploma

Job description

JOB DESCRIPTION

Qualifications and Standards

• Preferably College or High school diploma
• Height must be 5'3"
• Basic computer literate
• Active listening and good communication skills
• Flexibility to work in shifts
• Can work multitasking and with the ability to perform well in a fast-paced environment
• Must be able to walk and stand during entire shift

Duties and Responsibilities

• Ensure every guest feels care for valued and respected
• Escorts customers to accommodations
• Greets customers immediately with a friendly and sincere welcome.
• Respond promptly and courteously to any requests.
• Directs and instructs the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.
• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Answer incoming calls to the restaurant and provide appropriate service
• Help dining room staff by setting and clearing tables
• Contribute to team effort by accomplishing related results as needed