CEA / Receptionist

Cabalen Management Co., Inc.; Negros Oriental; On-site; PHP 167,400 - 279,000; Full time

Job summary

A restaurant management company is seeking a dedicated individual to ensure guest satisfaction and assist dining room staff. The role requires effective communication, active listening, and the ability to multitask in a fast-paced environment. Candidates should be at least 5'3", possess a high school or college diploma, and be willing to work in shifts. Responsibilities include escorting guests, responding to requests, and supporting dining operations. Located in Bacolod, this position offers a dynamic work environment.

Qualifications

• Height must be at least 5'3".
• Flexibility to work in shifts.
• Must be able to walk and stand during the entire shift.

Responsibilities

• Ensure every guest feels cared for, valued, and respected.
• Escort customers to accommodations.
• Respond promptly and courteously to any requests.
• Help dining room staff by setting and clearing tables.

Skills

Active listening

Good communication skills

Basic computer literacy

Ability to multitask

Education

College or High school diploma

Job description

Job Description

JOB DESCRIPTION

Qualifications and Standards

• Preferably College or High school diploma
• Height must be 5'3"
• Basic computer literate
• Active listening and good communication skills
• Flexibility to work in shifts
• Can work multitasking and with the ability to perform well in a fast-paced environment
• Must be able to walk and stand during entire shift

Duties and Responsibilities

• Ensure every guest feels care for valued and respected
• Escorts customers to accommodations
• Greets customers immediately with a friendly and sincere welcome.
• Respond promptly and courteously to any requests.
• Directs and instructs the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.
• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Answer incoming calls to the restaurant and provide appropriate service
• Help dining room staff by setting and clearing tables
• Contribute to team effort by accomplishing related results as needed

Working Location

Ground Floor, Expansion Building, SM City Bacolod. Rizal St, Reclamation Area, Bacolod, 6100 Negros Occidental, Philippines

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