Receptionist

Essistant Incorporated; Taguig; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary and service incentives

Training on booking systems and golf simulator operations

Fun and dynamic sports-oriented work environment

Opportunities for growth and advancement

Job summary

A local Indoor Simulation Golf facility is seeking a Receptionist to manage front desk operations and assist customers. The ideal candidate should have excellent communication skills, previous experience in customer service, and be comfortable working flexible schedules including weekends. This role promises a fun and dynamic sports-oriented work environment with growth opportunities.

Qualifications

• Previous experience as a receptionist, front desk staff, or in customer service is an advantage.
• Willing to work flexible schedules, including weekends and holidays.
• Friendly, approachable and professional demeanor.
• Basic computer skills including MS Office and booking systems.

Responsibilities

• Greet and welcome customers in a professional and friendly manner.
• Manage bookings and reservations using the scheduling system.
• Answer phone calls and customer inquiries promptly.
• Assist customers with check-in and check-out procedures.
• Coordinate caddies and attendants to meet customer needs.
• Provide information about services, pricing, and promotions.
• Assist guests with check-in and check-out procedures.

Skills

Excellent communication and interpersonal skills

Friendly, approachable, and professional personality

Basic computer skills (MS Office, booking systems, POS)

Multitasking and ability to work under pressure

Booking systems

POS

Education

At least High School graduate; college level preferred

Tools

Booking systems

MS Office

POS

Job description

We are seeking a friendly and organized Receptionist to be the first point of contact for our Indoor Simulation Golf facility. The Receptionist will manage front desk operations, handle reservations, assist customers, and ensure a smooth and welcoming experience for all players and guests.

Key Responsibilities:

• Greet and welcome customers in a professional and friendly manner.
• Manage bookings, reservations, and walk-in customers using the scheduling system.
• Answer phone calls, emails, and social media inquiries promptly.
• Provide information about simulation golf services, pricing, and promotions.
• Assist customers with check-in and check-out procedures.
• Handle cash, payments, and receipts accurately.
• Coordinate caddies, attendants, and management to ensure customer needs are met.
• Maintain cleanliness and organization of the front desk and reception area.
• Assist in promoting events, tournaments, or membership programs.
• Address and resolve basic customer concerns or elevate to management when needed.

Qualifications:

• At least High School graduate; college level preferred.
• Previous experience as a receptionist, front desk staff, or in customer service is an advantage.
• Excellent communication and interpersonal skills.
• Friendly, approachable, and professional personality.
• Basic computer skills (MS Office, booking systems, POS).
• Ability to multitask and work under pressure.
• Willing to work flexible schedules, including weekends and holidays.

Preferred Skills (not required but an advantage):

• Knowledge or interest in golf/sports.
• Experience in hospitality, leisure, or recreation industry.
• Sales or upselling skills.

What We Offer:

• Competitive salary and service incentives.
• Training on booking systems and golf simulator operations.
• Fun and dynamic sports-oriented work environment.
• Opportunities for growth and advancement.