Receptionist

Dwena’s Cafe; Santo Tomas; On-site; PHP 167,000 - 279,000; Full time

Job summary

Dwena’s Cafe in the Philippines seeks a friendly receptionist to welcome guests, manage reservations, and provide information about the café and menu. You will answer calls, handle inquiries, and coordinate with the service team to ensure smooth operations.

You will maintain the reception area, assist with basic administrative tasks, and address customer concerns promptly. This role offers opportunities to engage with guests and support a dynamic cafe environment in Santo Tomas, Batangas.

Responsibilities

• Welcome and assist customers in a warm and professional manner.
• Manage customer reservations, seating arrangements, and inquiries.
• Answer phone calls and respond to customer messages.
• Provide information about the café, menu, services, and promotions.
• Coordinate with the service team to ensure smooth customer service.
• Handle customer concerns professionally and promptly.
• Maintain cleanliness and organization of the reception area.
• Assist with basic administrative tasks when needed.
• Perform other duties as assigned by management.

Job description

• Welcome and assist customers in a warm and professional manner.

• Manage customer reservations, seating arrangements, and inquiries.

• Answer phone calls and respond to customer messages.

• Provide information about the café, menu, services, and promotions.

• Coordinate with the service team to ensure smooth customer service.

• Handle customer concerns professionally and promptly.

• Maintain cleanliness and organization of the reception area.

• Assist with basic administrative tasks when needed.

• Perform other duties as assigned by management.