Front of the house/Restaurant Receptionist/Restaurant Host / Server

The Bistro Group; Makati; On-site; PHP 180,000 - 240,000; Full time

Job summary

The Bistro Group in Makati is seeking a friendly Host/Receptionist to warmly greet guests, manage reservations, and support front-of-house operations. You will answer calls, escort guests to tables, present menus and highlight daily specials, while maintaining a clean reception area and assisting with cashiering as needed.

Collaborating with the management team, you will help ensure seamless service and exceptional guest experiences in a fast-paced restaurant environment.

Responsibilities

• Warmly greet and welcome guests upon arrival, ensuring a positive first impression.
• Manage reservations efficiently, including booking, confirming, and accommodating special requests.
• Answer and direct phone calls, addressing inquiries about the restaurant and its offerings.
• Escort guests to their tables, presenting menus and highlighting daily specials.
• Maintain an organized reception area, ensuring cleanliness and readiness for service.
• Assist with cashiering duties, processing payments accurately and efficiently.
• Handle customer feedback professionally, resolving issues promptly to ensure guest satisfaction.
• Collaborate with the management team to ensure seamless service operations.

Skills

Customer service

Reservations

Cashiering

Communication

Job description

• Warmly greet and welcome guests upon arrival, ensuring a positive first impression.
• Manage reservations efficiently, including booking, confirming, and accommodating special requests.
• Answer and direct phone calls, addressing inquiries about the restaurant and its offerings.
• Escort guests to their tables, presenting menus and highlighting daily specials.
• Maintain an organized reception area, ensuring cleanliness and readiness for service.
• Assist with cashiering duties, processing payments accurately and efficiently.
• Handle customer feedback professionally, resolving issues promptly to ensure guest satisfaction.
• Collaborate with the management team to ensure seamless service operations.