Receptionist

EXODUS TRAVEL & TOURS; Davao del Sur; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local travel agency is seeking a Receptionist to greet visitors, manage phone calls, and provide administrative support. Candidates should possess strong customer service skills and a high school diploma is typically required. Prior experience and a professional appearance are essential for making a positive first impression. This is a critical role in ensuring smooth operations and customer satisfaction.

Qualifications

• Prior experience in customer service or office administration is preferred.
• Familiarity with phone systems and managing visitor logs is beneficial.

Responsibilities

• Greet visitors and ensure they feel welcome.
• Answer and direct phone calls appropriately.
• Provide general administrative support.

Skills

Customer service

Communication

Organizational skills

Professional appearance

Education

High school diploma or equivalent

Tools

Office equipment

Scheduling software

Job description

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Job Description

Greeting and Welcoming Visitors:

• Greet visitors and clients in a polite and professional manner, ensuring they feel welcome.
• Direct visitors to the appropriate person or department and manage their check-in process.
• Notify staff of visitor arrivals and manage visitor logs.

Managing Phone Calls:

• Answer and direct phone calls to the appropriate individuals or departments.
• Take messages for staff who are unavailable and ensure messages are delivered in a timely manner.
• Handle inquiries and provide basic information about the company or services.

Administrative Support:

• Provide general administrative support, such as scheduling appointments, managing calendars, and maintaining filing systems.
• Prepare and process documents, correspondence, or reports as needed.
• Maintain office supplies and place orders for replenishments when necessary.

Education:

• A high school diploma or equivalent is typically required. Some employers may prefer candidates with post-secondary education, especially for more specialized receptionist roles.

Experience:

• Prior experience in customer service, office administration, or similar roles is often preferred.
• Experience with office equipment, phone systems, and scheduling software is beneficial.

Professional Appearance:

• Receptionists are expected to maintain a professional appearance, as they represent the company’s first impression.

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