Receptionist

Jones Lang LaSalle Incorporated; Cebu City; Hybrid; PHP 279,000 - 391,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Cebu City, Philippines, is seeking a Workplace Lead - Receptionist to warmly welcome visitors and colleagues while coordinating front-of-house operations and ensuring security protocols. You will manage check-ins, meeting-room bookings, mail and inquiries, and collaborate with facilities teams to maintain a polished, professional environment.

Strong communication, organization, and Microsoft Office proficiency are essential for this on-site role with

Qualifications

• High school diploma or equivalent required.
• 2+ years in reception, front desk, customer service, or hospitality.
• Excellent interpersonal and communication skills with a service orientation.
• Strong organizational abilities and attention to detail across multiple priorities.
• Proficiency with Microsoft Office and visitor management systems.

Responsibilities

• Greet all visitors with warmth and professionalism, managing check-in procedures and security.
• Coordinate meeting room bookings, catering, and AV setup.
• Serve as primary point of contact for workplace inquiries and route requests.
• Manage calls, emails, and correspondence efficiently.
• Maintain reception area to reflect a polished, organized environment.
• Support mail distribution, deliveries, and courier services.
• Collaborate with facilities, security, and vendors to address workplace needs.
• Assist with events, onboarding, and special projects.

Skills

Reception experience

Front desk

Customer service

Hospitality

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Visitor management systems

IWMS

Job description

# **Workplace Lead - Receptionist**## **What this job involves:**As a Workplace Lead - Receptionist at JLL, you'll serve as the welcoming face of our clients' workplaces, creating exceptional first impressions while managing the dynamic flow of daily operations. This role goes beyond traditional reception duties—you'll be a key ambassador who ensures seamless workplace experiences for employees, visitors, and vendors alike. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and you'll play a vital part in bringing that vision to life each day. You'll coordinate front-of-house activities, oversee visitor management protocols, and collaborate with facilities and operations teams to maintain a professional, efficient, and welcoming environment. This position requires strong organizational skills, excellent interpersonal abilities, and a proactive mindset to anticipate needs and solve challenges as they arise. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this an ideal role for someone eager to grow within workplace services and facilities management.## **What your day-to-day will look like:*** Greet all visitors, clients, and employees with warmth and professionalism, managing check-in procedures and ensuring security protocols are followed* Coordinate meeting room bookings, catering arrangements, and audio-visual setup to support seamless business operations* Serve as the primary point of contact for workplace inquiries, directing requests to appropriate teams and providing timely information* Manage incoming calls, emails, and correspondence with efficiency and attention to detail* Maintain reception area presentation standards, ensuring the space reflects a polished, organized, and welcoming environment* Support mail and package distribution, tracking deliveries and coordinating courier services as needed* Collaborate with facilities, security, and vendor partners to address workplace needs and resolve issues promptly* Maintain accurate visitor logs, access credentials, and workplace databases in compliance with organizational standards* Assist with workplace events, employee onboarding experiences, and special projects that enhance the overall workplace environment## **Required qualifications:*** High school diploma or equivalent qualification* 2+ years of experience in reception, front desk, customer service, or hospitality roles* Exceptional interpersonal and communication skills with a service-oriented approach* Strong organizational abilities and attention to detail in managing multiple priorities* Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and visitor management systems* Professional appearance and demeanor aligned with corporate workplace standards* Ability to handle confidential information with discretion and maintain professional boundaries* Flexibility to adapt to changing priorities and respond calmly under pressure## **Preferred qualifications:*** Experience in corporate reception or facility management environments* Familiarity with workplace services platforms and integrated workplace management systems (IWMS)* Background in hospitality, event coordination, or client-facing service delivery* Multilingual capabilities to support diverse workplace populations* Understanding of health, safety, and security protocols in corporate settings* Previous experience working with property management or facilities service providers**Location:**On-site –Cebu, Philippines