Receptionist

Serbisyo Beterinaryo Animal Hospital; Angeles; On-site; PHP 167,000 - 279,000; Full time

Job summary

Serbisyo Beterinaryo Animal Hospital in the Philippines is seeking a friendly and organized Receptionist to be the first point of contact for clients and their pets. You will manage the hospital calendar, handle calls and emails, and provide information on services and policies.

The role requires a high school diploma, strong communication and multitasking skills, proficiency in MS Office and scheduling software, and a compassionate attitude toward animals.

Qualifications

• High school diploma or equivalent; BS graduates are encouraged to apply.
• Proven experience as a receptionist or in a customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer skills, including MS Office and scheduling software.
• A passion for animals and a compassionate attitude towards clients and their pets.
• Ability to remain calm and efficient in a busy environment.

Responsibilities

• Greet clients and their pets with a welcoming and friendly demeanor
• Schedule appointments and manage the hospital's calendar
• Handle phone calls, emails, and other communications promptly and professionally
• Maintain accurate and up-to-date client records
• Assist with billing, payments, and other administrative tasks
• Provide information about hospital services, policies, and procedures
• Ensure the reception area is clean, organized, and inviting
• Assist in managing the flow of patients and clients within the hospital

Skills

Communication

Customer service

Organization

MS Office

Scheduling software

Education

High School Diploma

Tools

MS Office

Scheduling software

Job description

We are seeking a friendly and organized Receptionist to join our team at Serbisyo Beterinaryo Animal Hospital. As the first point of contact for our clients, you will play a crucial role in ensuring a positive experience for pet owners and their animals.

Key Responsibilities:

• Greet clients and their pets with a welcoming and friendly demeanor
• Schedule appointments and manage the hospital's calendar
• Handle phone calls, emails, and other communications promptly and professionally
• Maintain accurate and up-to-date client records
• Assist with billing, payments, and other administrative tasks
• Provide information about hospital services, policies, and procedures
• Ensure the reception area is clean, organized, and inviting
• Assist in managing the flow of patients and clients within the hospital

Qualifications:

• High school diploma or equivalent; BS graduates are encouraged to apply

• Proven experience as a receptionist or in a customer service role

• Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Proficiency in computer skills, including MS Office and scheduling software

• A passion for animals and a compassionate attitude towards clients and their pets

• Ability to remain calm and efficient in a busy environment