Recepcionista Nocturna en Hotel - Desarrollo y Beneficios

Barceló Group; España; On-site; PHP 1,471,489 - 1,961,986; Full time

Benefits offered by this job

Career development plans

Health insurance options

Exclusive discounts on hotels and travel

Access to training programs

Job summary

Barceló Group is seeking a Recepcionista for the Hotel Barceló Costa Vasca in Romblon, Philippines. In this full-time role, you will manage reception tasks including guest check-ins and check-outs, provide excellent customer service, and perform night audits.

Candidates should have a degree in Tourism or similar, with at least two years of experience in the hotel sector. Proficiency in English is required, and other languages are valued. Join us in a dynamic environment with opportunities for growth and the chance to work in various locations.

Qualifications

• Minimum 2 years of customer service experience in the hotel sector.
• Specific training in quality tourism is essential.

Responsibilities

• Organize reception tasks for guests from check-in to check-out.
• Provide personal and phone customer service throughout the stay.
• Perform night audits and manage concierge functions.

Skills

High-level English

Customer service experience

Knowledge of CRM software

ISO standards knowledge

Education

Degree in Tourism or related field

Master's in Marketing or similar

Job description

Barceló Group is seeking a Recepcionista for the Hotel Barceló Costa Vasca in Romblon, Philippines. In this full-time role, you will manage reception tasks including guest check-ins and check-outs, provide excellent customer service, and perform night audits.

Candidates should have a degree in Tourism or similar, with at least two years of experience in the hotel sector. Proficiency in English is required, and other languages are valued. Join us in a dynamic environment with opportunities for growth and the chance to work in various locations.